Client Service Associate

Company Description

About Us

At Property Soar, we are dedicated to delivering exceptional real estate solutions that empower clients to achieve their property goals with confidence. With a foundation built on integrity, personalized service, and a deep understanding of the real estate market, our team works tirelessly to provide a seamless and rewarding experience at every stage of the journey. Whether assisting with property management, investment support, or client relations, we strive to elevate the standard of service and build long-lasting relationships with those we serve.

Job Description

Job Description

We are currently seeking a detail-oriented and client-focused Client Service Associate to join our growing team in Austin. The ideal candidate will act as the primary point of contact for our clients, ensuring that all inquiries, concerns, and service needs are addressed efficiently and professionally. This role requires a high level of communication, problem-solving, and organization.

Responsibilities

• Serve as the first point of contact for client inquiries via phone, email, and in-person
• Assist with onboarding new clients and explaining our service offerings
• Maintain accurate client records and documentation
• Coordinate with internal departments to ensure client requests are resolved in a timely manner
• Schedule and confirm client appointments and property showings
• Follow up with clients to ensure satisfaction and resolve outstanding issues
• Prepare and process client service documents and agreements

Qualifications

Qualifications

• Bachelor’s degree preferred or equivalent work experience
• Previous experience in client services, customer support, or administrative roles
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and manage competing priorities
• Proficiency in Microsoft Office Suite and CRM software
• Professional demeanor and a customer-first attitude

Additional Information

Benefits

• Competitive annual salary ($50,000 – $60,000 based on experience)
• Opportunities for professional growth and advancement
• Supportive and collaborative team environment
• Comprehensive training and onboarding
• Paid time off and holidays
• Health and wellness benefits