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PM , PMO involved in internal IT governance - Company CIO Office

Rakuten.com

Office

Rakuten Crimson House, Japan

Full Time

Job Description:

Business Overview

Rakuten is Japan's largest marketplace and Internet ecosystem, offering a wide range of more than 70 services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networking. Rakuten offers more than 140 services worldwide, of which Communications & Energy Company is the division that operates the cell phone business and other telecommunications and electric energy-related businesses.

Please see below for a list of Communications & Energy Company's services.

https://corp.rakuten.co.jp/about/company/communications_energy.html

Department Overview

IT Governance Supervisory Department   is tasked with formulating IT strategy and governance to achieve Rakuten Mobile's strategic objectives. Its mission is to optimise company-wide internal IT policies, processes, systems, and the internal IT environment that underpins the business.

CIO Office leads the internal IT environment for Rakuten Mobile as a whole. To this end, it communicates not only with senior management but also with the entire organisation, including frontline teams, gathering diverse perspectives to realise objectives such as contributing to business strategy, improving operational efficiency, reducing costs, and minimising risk.

Position:

Why We Hire

Hiring for additional staff ,  as part of the Chief Information Officer (CIO) Office, we are planning to strengthen our organisation to optimise Rakuten Mobile's internal IT environment.

Position Details

You will be responsible for PM and PMO duties within Rakuten Group, Inc., driving the development of various IT environments for Rakuten Mobile, Inc.

For diverse missions and challenges, including establishing various IT guidelines related to Rakuten Mobile's business operations, you will be entrusted with end-to-end project management. This encompasses assessing the current state, planning projects, driving implementation, and coordinating with relevant parties.

Specifically:

[Handling Individual Cases (Internal IT Consultation Desk, Surveys, etc.)]

  • Planning, scheme development, team establishment, and release
  • Project operation and improvement

[Data Analysis and Report Creation]

  • Data analysis using BI tools and Excel
  • Preparation of reports and presentation materials for management

[Inter-departmental Coordination and Communication]

  • Facilitating collaboration and support with relevant departments
  • Supporting the implementation of internal IT strategies and initiatives at the operational level

[Other]

- Management from an internal control and governance perspective

- Ai Promotion

- Dx Promotion

Work Environment

IT Governance Supervisory Department as a whole has just under 20 members,

while CIO Office currently comprises one permanent staff member and two business outsourcing.

The organisation as a whole has a high proportion of mid-career hires, including not only those with telecommunications industry experience but also many individuals without prior industry background. Consequently, the onboarding of mid-career employees is also smooth.

Mandatory Qualifications:

  • 3+ years' experience in project management roles such as PM or PMO
  • Business-level English proficiency

Desired Qualifications:

  • Work experience in the IT and telecommunications industries
  • Project experience across various industries and business functions

#business #communicationsandenergy #director #projectmanager 

Languages:

English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)

PM , PMO involved in internal IT governance - Company CIO Office

Office

Rakuten Crimson House, Japan

Full Time

September 12, 2025

company logo

Rakuten

Rakuten