Banquet Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About The Location:

The Four Seasons Resort and Private Residences at Puerto Rico is a collection of 139 hotel rooms and 84 private residences. Situated on 483 acres with two miles of beach frontage, award-winning golf, an expansive wildlife sanctuary, nature trails and a lagoon complete with paddle boarding, fishing, and a water playground.

About the role: 
The Banquets Manager is responsible for planning, coordinating, and supervising all banquet events within the resort, ensuring exceptional guest experiences and seamless execution. This role requires a dynamic leader who can manage a team, maintain high standards of service, and work closely with other departments such as Sales, Culinary, and Events Coordination. 

What You Will Do:

• Oversee all aspects of banquet operations from setup to breakdown, ensuring timely and efficient service. 
• Supervise, train, and schedule banquet staff 
• Coordinate with the kitchen and catering teams to ensure accurate food and beverage service aligned with guest expectations. 
• Review banquet event orders (BEOs) and conduct pre-event meetings to confirm event details. 
• Maintain inventory of banquet equipment and supplies; ensure proper care and storage. 
• Manage banquet budget and control costs while maintaining high service standards. 
• Collaborate with the sales and events teams to improve event offerings and guest satisfaction. 

What You Will Bring:

• Strong communication skills and fluency in English and Spanish, both written and spoken. 
• A minimum of three (3) years working as Banquet Manager or similar role as a department head 
• Two (2) + years’ experience working within a luxury hotel or similar environment is considered an asset 
• Requires Knowledge in Micros and Opera System 
• Knowledge of food safety standards and health regulations 
• Basic understanding of financials (e.g. labor cost, P&L, inventory) 
• Availability to work evenings, weekends, and holidays as needed 
• Requires knowledge of how to operate computer equipment 

What We Offer:

• Energizing Employee Culture where you are encouraged to be your true self!  
• Competitive salary and a comprehensive benefits package 
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan) 
• Complimentary accommodation at other Four Seasons Hotels and Resorts 
• Complimentary dry cleaning for business clothing 

• Complimentary Employee Meals

• Paid holidays, vacation, and sick days 
• Culinary, retail and wellness experiences at special rates