Infrastructure Engineering Associate Advisor - HIH - Evernorth

The Technical Support associate advisor role will join our production support team responsible for supporting a portfolio of applications, databases and services. Responsible for the oversight of day-to-day activities of the production and lower environments.  

The Production Support team provides several services for International Health (IH) including: 

• Application Support 
• 24/7 Production Support 
• Monitoring, batch support and optimisation, defect identification and remediation 
• Configuration updates, data fixes, ad-hoc reporting requests 
• Release Management 
• Change Management 
• Collaborate across multiple interconnected teams to provide quick resolution to customer impacting incidents.  

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.