Associate Technician

What You Will Do

• Perform maintenance and repair within defined timeframes, service agreements, and customer needs.
• Complete planned visits and resolve customer requests as dispatched.
• Build positive customer relationships, providing proactive feedback on equipment status and work completed.

How You Will Do It

• Maintain and repair system malfunctions under supervision, seeking technical support and escalating issues as necessary.
• Analyze technical documents such as electrical schemes and piping diagrams.
• Communicate with customers upon arrival and before departure, addressing operational issues and understanding their needs.
• Keep customers informed about service provided, outstanding issues, and recommend upgrades or additional work.
• Advise and train customers on system operations.
• Document work clearly and promptly submit service reports.
• Enhance technical proficiency in Johnson Controls products.
• Comply with Johnson Controls safety protocols and environmental regulations.
• Perform additional responsibilities as defined.

What We Look For

Required

• Diploma in Mechanical Engineering or equivalent.
• 2-4 years’ experience in servicing and maintaining HVAC systems, particularly air-cooled chillers and compressors.
• Technical knowledge in HVAC systems and experience with chillers, brazing, vacuum, and pressure testing.
• Ability to interpret electrical single line diagrams.
• Strong report handling and communication skills.
• Fluent in English.
• Valid driving license.

Preferred

• Experience with York, Carrier, Daikin, or Trane systems.
• Service experience in the GCC region.
• Knowledge of troubleshooting electrical systems and variable speed drives.