Health Care Assistant

Department:

12500 TeleICU - EICU

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

36

Schedule Details/Additional Information:

Position requires weekends and holiday rotation to work. Shift is 7p-7a.

Pay Range

$20.40 - $30.60Major Responsibilities: Assist in the management of patient information in the eICU Verifies census, patient, staff assignments, patient physician and house staff at the beginning of each shift. Retrieves patient data from hospital’s system and enters into eCareManager Data entry and retrieval is accurate and timely Enters new admissions within 10 minutes Enters new lab data with 1 hour Enter I&O within 2 hours into eCareManager from EMTEK Files all diagnostic reports and reports all stat results to the nurse promptly Maintains the patient’s chart according to established protocol Disassembles patient file according to protocol at time of discharge Communication Consults with the nurse when concerns arise to resolve operational questions. Screens telephone calls and accurately records and reports messages. Reports “stat results”, “panic values”, or “diagnostic results” to MD/RN in a timely manner. Demonstrates a competent, courteous, and professional manner with coworkers, physicians, visitors, patients and others. Maintains reasonable confidentiality measures in execution of all duties. Maintains accurate written communications. Demonstrates E-Mail knowledge in reading, creating, sending, and deleting mail Demonstrates telephone etiquette. Maintains composure under stressful circumstances. Reports technical problems to IS as appropriate. Reports clinical, administrative, as directed by RN, MD. Demonstrates enthusiasm and interest in response to requests and calls to the eICU. Maintains accurate written communications Maintenance of appropriate computer processes Operates and maintains eCareManager Enters the required data in eCareManager Prints data when appropriate Learns basic and advanced features of the eVantage software to enhance efficiently in assessment and documentation. Learns and updates word-processing, email and web-based skills to enhance communication and educational growth. Maintains a variety of databases, spreadsheet and project assignments Performs basic trouble shooting activities Maintenance of supplies and environment Orders supplies and equipment according to established procedure Ensure work environment is orderly and hazard free. Patient Confidentiality Maintains patient confidentiality Reports unauthorized personnel to Clinical Manager Reports security breaches to Clinical Manager Education/Experience Required: High school graduatePrevious healthcare clerical or healthcare related experience--2 yearsFamiliarity with medical terminology and laboratory data Knowledge, Skills & Abilities Required: Proper telephone skillsGood organization and communication skillsProficiency with Window based computer programsComfortable in a fast-paced environment Must pass medical terminology test Physical Requirements and Working Conditions: Ability to work under stressful conditions with multiple simultaneous requests Handling of departmental equipment and materials is requiredAbility to work designated shifts, including weekends and holidays If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment To You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.