Healthcare Assistant Security Manager - Woodland Hills

Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status 

The Healthcare Assistant Security Manager is responsible for assisting the Healthcare Security Manager in overseeing security operations and programs within the healthcare facility.

Items to Consider: Scope of job, role in setting and communicating strategy, level of decision making, types of analysis & problem solving, key roles in management of internal or external relationships, role in creating/determining content, communication, etc

Essential Functions 70%

• Assisting the Security Manager to plan and manage security services, prioritize administrative tasks, and drive operations at an assigned site  
• Coaching, developing and leading Healthcare Security Officers and Supervisors on duty 
• Observing and immediately reporting any signs of crime, disorder, safety hazard, and unusual activity  
• Patrolling on foot or vehicle for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals 
• Verbally and physically de-escalating individuals as needed 
• Directing persons causing a disturbance to exit the property in a calm and respectful manner  
• Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials or inclement weather with calm urgency 
• Preparing logs and investigative reports, as required, by writing, typing or entering accurate information that can be easily interpreted by fellow officers and supervisors 
• Reading and interpreting police reports, local and state law and procedure manuals 
• Accurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual 
• Ensuring that all property removal is conducted within appropriate policy requirements and in accord with client standards 

Communication

• Communicate in a courteous, respectful, and pleasant manner to the security team, customer, visitors, and members 
• Present a professional image of BCI, the customer and the Security Department 
• Manage key relationships with local and regional clients 

Training & Education 10%

• Onboard new staff members to ensure they are highly trained, knowledgeable of healthcare security, and of their job duties 
• Ensure all employees on the contract are in compliance with training requirements 
• Provide ad-hoc training, drills and plans to continue high quality service 
• Stay abreast of emerging security trends, and regulatory changes, and incorporate relevant updates into training materials and procedures 

10%

When needed, fulfill job duties and qualifications of a Security Officer or Supervisor 

10%

Other duties as assigned 

EDUCATION: Indicate both the minimum and preferred level of education and the field of study.

• Minimum
• High School Diploma or GED
• Preferred
• Associates Degree or above
• Criminal Justice, Law Enforcement, Organizational Leadership, Healthcare Security
• Certified Healthcare Protection Administrator License (CHPA)

EXPERIENCE/ SKILLS/ TRAINING: Indicate both the minimum and preferred level of work experience, licenses/training, and skills or specialized knowledge

• Minimum 
• Preferred
• Security supervisor experience
• Combined with prior experience as security guard/lead, or law enforcement/military police supervisor experience
• Security Guard Card 
• Security Basics: Ability to learn, retain and perform basic healthcare security functions 
• Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery  
• Communication: Ability to listen, share, modify information effectively amongst different stakeholder groups and in varying departments 
• Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client 
• Leadership: Ability to motivate, inspire, and influence others
• Prior experience as security supervisor or assistant security manager in a healthcare setting
• Certified Healthcare Protection Administrator License (CHPA)

#Sec1

Qualifications

Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status 

The Healthcare Assistant Security Manager is responsible for assisting the Healthcare Security Manager in overseeing security operations and programs within the healthcare facility.

Items to Consider: Scope of job, role in setting and communicating strategy, level of decision making, types of analysis & problem solving, key roles in management of internal or external relationships, role in creating/determining content, communication, etc

Essential Functions 70%

• Assisting the Security Manager to plan and manage security services, prioritize administrative tasks, and drive operations at an assigned site  
• Coaching, developing and leading Healthcare Security Officers and Supervisors on duty 
• Observing and immediately reporting any signs of crime, disorder, safety hazard, and unusual activity  
• Patrolling on foot or vehicle for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals 
• Verbally and physically de-escalating individuals as needed 
• Directing persons causing a disturbance to exit the property in a calm and respectful manner  
• Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials or inclement weather with calm urgency 
• Preparing logs and investigative reports, as required, by writing, typing or entering accurate information that can be easily interpreted by fellow officers and supervisors 
• Reading and interpreting police reports, local and state law and procedure manuals 
• Accurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual 
• Ensuring that all property removal is conducted within appropriate policy requirements and in accord with client standards 

Communication

• Communicate in a courteous, respectful, and pleasant manner to the security team, customer, visitors, and members 
• Present a professional image of BCI, the customer and the Security Department 
• Manage key relationships with local and regional clients 

Training & Education 10%

• Onboard new staff members to ensure they are highly trained, knowledgeable of healthcare security, and of their job duties 
• Ensure all employees on the contract are in compliance with training requirements 
• Provide ad-hoc training, drills and plans to continue high quality service 
• Stay abreast of emerging security trends, and regulatory changes, and incorporate relevant updates into training materials and procedures 

10%

When needed, fulfill job duties and qualifications of a Security Officer or Supervisor 

10%

Other duties as assigned 

EDUCATION: Indicate both the minimum and preferred level of education and the field of study.

• Minimum
• High School Diploma or GED
• Preferred
• Associates Degree or above
• Criminal Justice, Law Enforcement, Organizational Leadership, Healthcare Security
• Certified Healthcare Protection Administrator License (CHPA)

EXPERIENCE/ SKILLS/ TRAINING: Indicate both the minimum and preferred level of work experience, licenses/training, and skills or specialized knowledge

• Minimum 
• Preferred
• Security supervisor experience
• Combined with prior experience as security guard/lead, or law enforcement/military police supervisor experience
• Security Guard Card 
• Security Basics: Ability to learn, retain and perform basic healthcare security functions 
• Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery  
• Communication: Ability to listen, share, modify information effectively amongst different stakeholder groups and in varying departments 
• Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client 
• Leadership: Ability to motivate, inspire, and influence others
• Prior experience as security supervisor or assistant security manager in a healthcare setting
• Certified Healthcare Protection Administrator License (CHPA)