Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Sr. Product Designer

What does a Sr. Product Designer do at Fiserv?

Fiserv is looking for an experienced UI/UX designer leader to join our growing Pay by Bank product team. Pay by Bank enables a premier non-card based DDA ‘payment on file’ solutions and wallet platform.

As the Pay by Bank product designer you can look forward to playing a pivotal role in defining all user experiences for internal tools, integration experience and consumer facing products. You will work closely with our product management and engineering teams to ensure a best-in-class product is produced with the ability to be easily incorporated into any merchant payment experience.

The ideal candidate will possess strong research and design skills with an eye for creating simplified user experiences. You will have a passion for turning user insights into simple and delightful experiences.

What you will do:

Track market, consumer & industry trends, and competition
Represent the voice of the consumer
Engage with internal teams, customers & partners
Own overall end-to-end user experience - from the big picture (owning the overall user experience and consistency across an entire product) down to specifics of UI layout for a feature or service flow
Identify and evaluate potential opportunities to improve web, apps, mobile and interactive designs
Create meaningful UX deliverables such as sketching, storyboards, sitemaps, wireframes, flowcharts, prototypes, presentations that help the team understand what to build and why
Perform user research to test features and incorporate user feedback into design iterations

What you must have:

5+ years of experience in product design, preferably within the payment or technology space.
Demonstrated ability to distill simplicity from complex user requirements
Proficient user of the tools of the trade like, Figma, Sketch, Invision, Photoshop, Marvel, Overflow, Mural
Proven experience with user research and translating insights from research to design
Proven experience defining, organizing and hosting design thinking workshops
Exceptional communication and presentation abilities to interact across all levels of the business, both internally and externally
Experience designing consumer-facing products and consumer engagement

What is nice to have:

Experience in consumer payments trends and technology
Experience in designing cloud API developer experience
Empathy for our clients
Champion user-centered design to the wider team
Has a strong desire to listen, learn and adapt

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.