Sr. Officer Business Transformation

Responsibilities, Duties, and Tasks:

• Manage departments improvement projects and ensure that the assigned projects and initiatives are delivered in line with agreed timelines and scope.
• Facilitate workshops and training sessions to embed a culture of continuous improvement and Lean thinking throughout the organization.
• Conduct root cause analysis and lead problem-solving workshops to resolve challenges.
• Manage digitization projects and optimizing business processes, ensuring successful implementation within scope, timeline, and budget.
• Implement and sustain Lean programs across the organization.
• Develop tools, reports, and analysis to track project progress.
• Provide mentorship on Lean initiatives to departmental teams.
• Review and verify Kaizen cards and manage the auditing program for projects and Kaizen initiatives across departments.
• Conduct cost-saving analyses for Kaizen initiatives.
• Manage all lean activities through ilean application.
• Support departments with process mapping and identifying improvement areas.
• Assist in implementing Leader Standard Work (LSW).
• Review and update Business Transformation SOPs to ensure accuracy, compliance with regulations or standards, and alignment with any changes in the processes.
• Align departmental Lean initiatives with GOE objectives.
• Collaborate with senior management to identify opportunities for transformation, develop action plans, and implement improvements.
• Organize and manage internal awarding sessions, ensuring global participation and recognition.
• Provide coaching to departments on LEAN tools (5s, GEMBA Walks, A3 problem solving…etc.)

KPIs:

• Support in achieving the main KPIs for DPWS departments.
• Number of Kaizens implemented and sustained annually versus target.
• Number of 5s implemented annually versus target.
• Number of A3 projects implemented annually versus target.
• Total cost savings achieved from Kaizen cards annually versus target.
• Number of Management Routine (MR) and Quick Response Management (QRM) implemented annually versus target.
• Percentage of employees completing Lean training sessions (Phase I and Phase II).