Learning and Development Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About This Opportunity

JLL Thailand has secured a landmark contract in Bangkok, marking a significant milestone in our regional growth strategy. We are seeking an exceptional Learning & Development Manager who will be instrumental in ensuring operational excellence through comprehensive employee development while maintaining strict regulatory compliance with Thai labor laws.

This unique role combines strategic learning facilitation with critical regulatory oversight, requiring a professional who can seamlessly navigate between traditional L&D responsibilities and Thailand's complex training compliance landscape. You'll be the cornerstone of our local talent development strategy, directly impacting our ability to deliver world-class services to our major client.

Key Responsibilities

Learning & Development Excellence

• Program Facilitation: Design and deliver comprehensive training programs in both Thai and English that upskill employees in technology-driven operations and JLL service standards, skills and behaviours.
• Stakeholder Partnership: Build strong relationships across all levels of the organization, demonstrating JLL's collaborative approach and commitment to client success
• Learning Analysis: Conduct thorough training needs assessments and develop targeted development plans that align with both individual career aspirations and business objectives

Regulatory Compliance & Reporting

• Training Compliance Management: Ensure full adherence to Thailand's Skills Development Promotion Act and Labor Protection Act requirements
• Documentation & Record Keeping: Maintain meticulous training records, employee attendance tracking, and curriculum documentation as mandated by Thai law
• Annual Reporting: Prepare and submit annual Skills Development Promotion Act filings and validation reports to Department of Skill Development within required timelines

Data Analysis & Communication

• Performance Analytics: Maintain Power BI dashboards and generate regular reports that demonstrate training effectiveness and compliance status
• Stakeholder Communication: Deliver bi-weekly presentations and monthly compliance status reports to leadership and regulatory bodies
• Local Communication: Create engaging content for digital signage, e-newsletters, and training announcements in both Thai and English

Essential Requirements

Language & Communication

• Native or fluent Thai proficiency - Essential for training delivery to local employees with limited English proficiency
• Strong English communication skills (written and verbal) for reporting to regional leadership and international stakeholders
• Ability to translate complex technical concepts across both languages

Professional Experience

• Extensive Learning & Development experience, preferably in multinational matrix organizations
• Demonstrated knowledge of Thai labor laws, particularly Skills Development Promotion Act and Labor Protection Act
• Experience with compliance reporting and regulatory documentation
• Proficiency in learning management systems and data analysis tools (Power BI experience preferred)

JLL Behaviors & Values Alignment

• Teamwork: Collaborate effectively across cultural and linguistic boundaries, fostering an inclusive learning environment
• Ethics & Integrity: Maintain the highest standards in regulatory compliance and transparent reporting
• Client Focus: Understand that employee development directly impacts our ability to exceed client expectations
• Excellence: Continuously improve training programs and seek innovative solutions to complex challenges

What We Offer

• Opportunity to shape L&D strategy for a high-profile, multi-million dollar operation
• Professional development in both traditional L&D and regulatory compliance
• Exposure to international best practices within JLL's global network
• Competitive compensation package including Skills Development Fund benefits
• Hybrid working arrangements
• Career progression opportunities within JLL's expanding SEA operations

Why This Role Matters

As our Learning & Development Manager in Thailand, you'll be directly responsible for enabling success through strategic talent development. Your expertise in both learning facilitation and regulatory compliance will ensure JLL maintains its reputation for operational excellence while building a skilled, engaged local workforce.

This position offers the unique opportunity to blend people development passion with business-critical compliance expertise, making a tangible impact on both individual careers and organizational success in one of SEA's most important markets.

Location:

On-site –Bangkok, THA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.