Interconnection Manager, Americas
TikTok
Office
San Jose, California, United States
Full Time
Edge Strategy is part of the broader Infrastructure Engineering organization, and is responsible for developing and executing strategies to expand our edge infrastructure, growing and managing partnerships with Internet Service Providers (ISP), and working closely with engineering teams on the evolution of our edge infrastructure to drive new approaches to supporting demand.
Responsibilities:
As an Interconnection Manager, you will act as the primary POC with partner ISPs to deliver top-tier experience for end-users, collaborate with strategy managers to drive infrastructure expansion and engineering teams to ensure we meet performance and capacity requirements.
- Work closely with strategy, network engineering, and product management to support interconnection and caching programs
- Negotiate and manage interconnection & caching agreements with ISP partners to support demand and long-term growth, aligned with our business objectives
- Monitor edge peering, interconnection, and caching utilization to ensure sufficient capacity is available and work with ISPs to augment capacity as needed
- Drive and deliver high-impact, cross-functional programs that focus on improving quality and efficiency of internal systems and processes, as well as enhancing our partners' experience.
- Effectively communicate and collaborate with internal strategy and sourcing team members as well as cross-functional teams and stakeholders; actively tracking and reporting progress for all projects and initiatives.
Location: SJC and LA
Responsibilities:
As an Interconnection Manager, you will act as the primary POC with partner ISPs to deliver top-tier experience for end-users, collaborate with strategy managers to drive infrastructure expansion and engineering teams to ensure we meet performance and capacity requirements.
- Work closely with strategy, network engineering, and product management to support interconnection and caching programs
- Negotiate and manage interconnection & caching agreements with ISP partners to support demand and long-term growth, aligned with our business objectives
- Monitor edge peering, interconnection, and caching utilization to ensure sufficient capacity is available and work with ISPs to augment capacity as needed
- Drive and deliver high-impact, cross-functional programs that focus on improving quality and efficiency of internal systems and processes, as well as enhancing our partners' experience.
- Effectively communicate and collaborate with internal strategy and sourcing team members as well as cross-functional teams and stakeholders; actively tracking and reporting progress for all projects and initiatives.
Location: SJC and LA
Interconnection Manager, Americas
Office
San Jose, California, United States
Full Time
September 11, 2025