Marketing Lead | Customer Experience & Marketing SBU | September 2025

Embark on a journey with our Customer Experience & Marketing SBU, where the shared ambition is to craft a brand that deeply resonates with its audiences, providing them with a simple, personalized, and meaningful experience.

We are on the lookout for a Marketing Lead
 

Your responsibility as a dynamic, creative, and results-oriented Marketing Lead, will be to lead key-strategic projects/marketing programs in close collaboration with the Marketing Manager, whilst enhancing engagement with the MCB brand.

• In this role you will,        
• •    Drive the preparation of Marketing Plans in support of set business objectives;
• •    Work with Lines of Business to create and deploy programmes to support the customer lifecycle management stages in a multi-channel environment;
• •    Identify and facilitate the deployment of innovative products/services to satisfy the customers’ business needs and support the relationship management process;
• •    Conduct and organise forums to promote the MCB brand locally and internationally;
• •    Build strategic relationships and collaborate with key industry players and marketing agencies for the implementation of marketing campaigns;
• •    Design and implement validation processes to ensure quality and coherence of communication assets; 
• •    Provide marketing support to guide our local and overseas subsidiaries in their marketing strategy;
• •    Analyse consumer behavior through data analytics, propose and adjust marketing tactics accordingly;
• •    Participate in the preparation of Strategic Plan and budget forecast to provide clear direction.
• To succeed, you will be required to demonstrate the following competencies: 
• •    Looks toward the broadest possible view of an issue or challenge;
• •    Anticipates how advancing technologies will create new competition and considers how to respond;
• •    Identifies and seizes new opportunities that benefit the business;
• •    Keeps others informed of relevant industry developments;
• •    Puts in effort needed to meet goals and expected results.

We are looking for candidates who have a minimum of
•    Master’s degree in marketing, Communication or related;
•    Minimum of 5 years working experience in Brand and Marketing management
•    Experience in banking or financial sector as an advantage.
OR
•    Diploma in marketing, communication or related;
•    Minimum 8-10 working experience in Brand and Marketing management;
•    Experience in banking or financial sector as an advantage.

A combination of both qualification & experience will be considered. 

Should this opportunity match your career aspirations, skills and competencies, click on ‘Apply’ to complete your online application.

• Please ensure all required information is accurately entered in relevant sections. Any incomplete application will not be considered. You may attach a complete CV when applying. 
• Candidates going through the selection process during the recruitment exercise will be required to provide two professional references. 
• As part of the recruitment process, shortlisted candidates(s) will be required to provide a valid Certificate of Character of less than 3 months. 
• The deadline for submission of application is 22 September 2025.

The Management reserves the right not to appoint anyone following this advert