Professional Services Associate

About Arbolus

Arbolus connects Private Equity Investors and Consultants with subject matter experts across industries for research, enabling seamless knowledge exchange via a digital platform.

Since 2018, we’ve been reinventing the expert network industry with a tech-driven approach, helping clients gain deeper insights while empowering experts to monetize their expertise. More agile and innovative than legacy networks, we stand out with an AI-powered platform, custom-sourced experts, and first-to-market tools like Canopy video Q&A.

Headquartered in London, Arbolus is a venture-backed scale-up with over 170 employees across five global offices in Barcelona, New York, and Gurgaon. Recently, we secured a $20 million Series B funding round to fuel our U.S. expansion and advance our mission: to make human knowledge digital and widely accessible.

As we prepare for our planned expansion into Costa Rica, we are building a strong foundation for future growth. This role, based in San José and hired through our Employer of Record partner, are part of the preparatory phase supporting this exciting next chapter.

About the role

The Costa Rica team is designed to support our colleagues in serving our U.S.-based private equity and consulting clients. In this role, you will collaborate with the client-facing team in New York to deliver Arbolus’s world-class service.

As an Associate in the Professional Services team, you will conduct research across a wide range of topics and industries. You’ll also connect directly with relevant experts, evaluating their fit for client projects. The Costa Rica team plays a crucial role in operations throughout the Americas region, and from day one, you’ll gain valuable exposure to our clients and their needs, enabling them to make informed business decisions by identifying and recommending the very best Arbolus experts.

Key responsibilities you will be in charge of

• Support the team in enabling clients, including consultancies, investment firms, and corporations, to make informed business and investment decisions by connecting them with industry-leading experts.
• Develop and execute tailored research strategies for local, regional, and international assignments, ensuring alignment with client needs and project goals.
• Identify, screen, and engage high-caliber executives to ensure they meet project requirements to participate in client initiatives.
• Support the onboarding of new experts to the Arbolus platform.
• Coordinate and facilitate expert consultations, workshops, and meetings to foster impactful knowledge exchange for clients.
• Manage multiple, concurrent, time-sensitive research requests.
• Collaborate closely with Senior Associates, Project Leads, and Account Managers across international teams

About you

We are seeking ambitious, curious individuals with a hands-on approach. You will have significant growth opportunities and be instrumental in building a world-class operation in Costa Rica.

Requirements to succeed in this role

• Bachelor’s degree (Bachelor's in Business Administration, Economics, Finance, or similar)
• 0-2 years of work experience
• Hands-on attitude with a proven entrepreneurial/commercial drive
• Experience and confidence in phone-based communication in English and Spanish
• Excellent written and verbal communication skills
• Outstanding time management and organizational skills
• Ability to engage professionally with stakeholders at all levels
• Native-level proficiency in English

What we offer

• Competitive salary + Uncapped commission structure
• Private health insurance.
• Top-notch equipment to make our work efficient and smooth.
• Free coffee, tea, and snacks to boost our energy during the day.
• Regular social activities are managed by our local Social Committees.
• Office lunch voucher twice per week.
• 70% discount on your parking expenses.
• Access to Linkedin Learning Platform.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities, in our job application and/or interview process. If, due to a disability, you need assistance or adjustment in completing your application please email us at talent@arbolus.com. Please put "Reasonable Adjustment" in the subject line and provide a brief description of the type of assistance you need. Please note that this inbox is not monitored for application status update requests.

We are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.