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Account Manager / Inside Sales

Caidya.com

Hybrid

Morrisville, NC, US

Full Time

ACCOUNT MANAGER

Location: United States – Remote (covering the northeast region)

JOB OVERVIEW:
The Account Manager is the first point of contact for prospective clients of Company. This individual must achieve aggressive goals for building qualified sales leads, securing new prospect pharma/biotech sponsor meetings and RFPs through tele sales utilizing business analytics, cold calling, and pre-defined call lists as well as follow-up to marketing activities such as tradeshows, webinars and other marketing campaigns.

Job Duties And Responsibilities:

  • Demonstrate sales engagement skills targeting new prospects with strategic daily cold-calling via email, LinkedIn and telephone.
  • Develop viable leads by identifying the prospect's needs via cold-calling efforts.
  • Secure new biotech and pharma sponsor meeting commitments for Company operational experts to attend.
  • Qualify prospective leads expressing interest via website, webcasts, and other marketing programs.
  • Book meetings for Company operations experts at marketing events, both virtual and live.
  • Execute territory-specific initiatives working through marketing, operations, and business development.
  • Achieve monthly and quarterly goals of new meetings and qualified RFP opportunities.
  • Understand Company’s product and service offerings, functionality, positioning and competitive advantage.
  • Research biotech and pharma sponsor companies to identify ideal client targets for Company services.
  • Maintain updated company and contact database for assigned territory in CRM.
  • Log all lead and revenue generation activities in CRM as required for reporting and success measurement.
  • Manage reporting and account planning exercises within CRM.

Supervisory Responsibilities:

  • None

Job Requirements:

Education & Experience

  • Bachelor’s degree in related area such as biology, chemistry, business or marketing (or equivalent experience).
  • Strong aptitude for cold-calling and lead generation.
  • 2+ years relevant experience in sales, business, or biotech.
  • Prior prospecting or CRO experience required.

Skills/Competencies

  • Ability to exceed monthly quota objectives through outbound sales activities.
  • Ability to research and pursue sales leads and opportunities.
  • Motivated, energetic and service-oriented personality with strong selling abilities.
  • Strong oral and written communication skills and the ability to have a well-structured conversation.
  • Demonstrable PC literacy and outstanding written, oral, organizational and interpersonal skills.
  • Good professional judgment, self-starter with the ability to work independently as well as with a team.
  • Demonstrated ability for problem solving is expected.
  • Salesforce.com CRM software experience preferred.
  • Understanding of sales automation systems and Microsoft Office suite.
  • Proficiency in Excel and PowerPoint is desired.

Capabilities

  • Ability to work remotely.
  • Limited travel.

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Account Manager / Inside Sales

Hybrid

Morrisville, NC, US

Full Time

September 10, 2025

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Caidya

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