Lifestyle Partnership Manager

Join Ten Group as a Lifestyle Partnership Manager

About Us

At Ten, we are committed to driving innovation and becoming the most trusted service business in the world. With a technology-driven approach at our core, we provide exceptional services in lifestyle, travel, dining, and entertainment to millions of members globally. Our diverse portfolio of clients includes top-tier organizations such as HSBC, Swisscard, and Royal Bank of Canada.

We are proud to be the first B Corp listed on the London Stock Exchange, and as we scale and innovate, our mission remains the same: to enrich our members' lives through unparalleled service and exclusive experiences.

For more information, please watch Ten's Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en...

Position Summary

We are looking for a dynamic and commercially driven Lifestyle Partnership Manager to join our SSA (Spanish Speaking Americas) team, based in Bogotá. This is a unique, hands-on role covering all aspects of Lifestyle partnerships: Dining, Entertainment, Retail, and Experiences. As the only Lifestyle Partnership Manager in Bogotá, you will operate as a generalist, responsible for sourcing, negotiating, and managing high-quality partnerships, as well as supporting the planning and execution of initiatives across SSA. 
 
The role requires versatility: curating and contracting premium restaurants, developing retail and entertainment propositions, and delivering engaging lifestyle activations. You will contribute to building a strong and diverse portfolio of benefits that drive engagement and satisfaction among members while meeting client expectations. You will also act as the key point of contact for SSA in Bogotá, collaborating with colleagues in Mexico, Brazil, and globally to align delivery and strategy. 

You will always be thinking ahead, being innovative and creative with identifying new ideas and suppliers, ensuring that you are playing an active part in developing our Global Proposition Strategy.   

Key Responsibilities

• Source, negotiate, and contract partnerships across Dining, Entertainment, Retail, and Experiences. 
• Secure pipelines of premium restaurants and lifestyle partners, ensuring exclusive and high-value offers. 
• Design and deliver member events and experiences as part of the broader lifestyle proposition. 
• Manage supplier and partner relationships end-to-end, from onboarding to performance tracking. 
• Ensure all partnerships (offers, restaurants, events, retail activations) meet closed-user-group standards and deliver measurable value. 
• Monitor partner performance, redemption data, and member demand to recommend improvements and identify revenue opportunities. 
• Collaborate with internal teams (Propositions, Marketing, Client Services) to ensure smooth implementation and promotion of offers. 
• Prepare reports, presentations, and proposals for stakeholders, ensuring consistency with corporate guidelines. 
• Maintain accurate internal records (CRM, spreadsheets, contracts), managing administrative tasks to ensure compliance. 
• Stay informed on market trends and competitor activity to keep our portfolio best in market. 

Requirements

Essential Requirements:

• 3+ years’ experience in partnerships, business development, or account management. 
• Strong track record negotiating and managing offers and events in at least one lifestyle category (Dining, Retail, Entertainment, Experiences). 
• Hands-on event and activation delivery experience.  
• Fluency in Spanish and English (spoken and written). 
• Ability to work independently as the sole Bogotá representative while collaborating remotely. 
• Ability to travel across the SSA region when needed.
• Entrepreneurial and commercially driven, with a proactive approach to growth. 
• Strong communicator who keeps teams and stakeholders aligned. 
• Resilient under pressure, with high attention to detail. 
• Collaborative and positive team player. 
• Detail-oriented with high standards of quality and delivery. 

Preferred Requirements:

• Experience with premium or luxury brands. 
• Previous experience in international or regional roles. 
• Basic knowledge of Portuguese is a plus (not mandatory). 

Standard business hours (Bogotá time), with flexibility for early/late calls and appointments to accommodate international coordination and workload. 

Guidelines For Hybrid/Home Office :

• Located in Bogotá
• Please note that you will be asked to enter a hybrid working arrangement.
• A secure home office at your confirmed address, free from background noise or other distractions.
• You must meet our minimum internet speed requirements.

Benefits

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards Designed Around You:

• A competitive salary package (depending on experience) plus a performance-based bonus structure
• Flexible work arrangements including Hybrid and *Remote work possibilities (*Remote within borders of Mexico)
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Extra Rewards. Lucrative Ten Loyalty Rewards program.
• Remote Working Holidays - possibilities to Travel and Work!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.

Looking ahead, Ten's strategy revolves around four key areas:

• Deliver a world-class member experience
• Invest in technology
• Expand contracts with new and existing clients
• Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en...

Commitment To Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time.”