Jumpstart your career at Rehab Medical, one of the nation’s leading providers of custom advanced medical equipment and a recent Inc 5000 fastest growing U.S. company award winner! Based in Indianapolis, Indiana our company’s mission is to improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in. We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana’s top places to work. Recently, we’ve experienced exponential growth so we’re looking to expand our dynamic Purchasing Team to support this growth and help us to improve the lives of more than 200,000 mobility users. If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical! Why You Should Apply:

We offer health benefits along with a generous 401 (k) match, and growth opportunities
Guided Orientation Process at our Headquarters
Mentorship Onboarding Program
Employee Recognition Program
Leadership Development Program
Continuing Education Opportunities
Network of Support (health and well-being)

Summary:
A Warranty Coordinator manages warranty claims, ensures compliance with manufacturer or company policies, and provides exceptional customer service while resolving product or service issues within the warranty period.

Key Responsibilities:

Review and process warranty claims accurately and promptly.
Verify coverage eligibility based on policy terms, product registration, and service records.
Ensure compliance with company policies and industry regulations.
Identify patterns in claims to inform product improvement or quality assurance efforts.
Collaborate with service, sales, and technical teams to resolve disputes.

Skills & Qualifications:

High school diploma or equivalent (some employers prefer an associate/bachelor’s degree).
Strong attention to detail and organizational skills.
Excellent verbal and written communication.
Problem-solving and conflict resolution skills.
Ability to interpret policy documents and technical product information.
Industry-specific knowledge (e.g., automotive, electronics, medical equipment) preferred.