Content & Communication Specialist

About the job

As a Content & Communications Specialist at Flatpay, you will be responsible for adapting and translating product and marketing materials for the UK market. You will play a crucial role in ensuring that our messaging is both linguistically and culturally relevant while maintaining brand consistency. This role is ideal for a detail-oriented and language-savvy professional who can balance precise translation with creative localisation to craft engaging marketing communication.

What you'll do

• Translate and localise marketing materials, including website and advert content, emails, sales brochures, and product communications.

• Ensure a consistent and professional tone of voice across all UK marketing channels.

• Proofread and refine translations, collaborating with internal teams to ensure accuracy and cultural alignment.

• Adapt global campaigns and content for the UK market in collaboration with the product and marketing teams.

• Optimise product communication based on local customer insights and market analysis.

• Engage with the UK community across Meta Ads, Trustpilot, and Google platforms, ensuring a positive and consistent representation of Flatpay’s brand.

• Contribute to UK product development by sharing insights gathered from close collaboration with merchants and internal teams.

Who you are

• Ambitious - You’re looking for more than just a 9-5. We only promote internally and we promote fast. If you have the right skills and a killer attitude there’s no limit for you here.
• Humble - We only work with people we like and once you join it’ll be your job to maintain that. You’re kind, low ego and people love working with you.
• Smart - Smart isn’t proven by a university degree; smart to us means high EQ. You’re quick on your feet, love talking to people and have natural instinct for relationships. 

Skills & Background: 

• Native-level proficiency in English and excellent communication skills (written and verbal).
• Experience in translation, localisation, or content marketing, preferably in fintech, SaaS, or e-commerce.
• Strong understanding of commercial communication with the ability to simplify complex messages.
• Familiarity with translation tools and CMS platforms is a plus.