Team Leader - Quality Assurance

Be a part of something BIG!

Join us as a Team Leader in Quality Asssurance team to drive Singtel Consumer Singapore’s digital transformation. You will oversee QA teams, ensure delivery excellence across projects. This include lead end-to-end QA efforts across strategic projects, including test planning, test execution and closure for major releases.

Make An Impact By:

• Oversee and manage onshore and offshore QA teams ensuring consistent QA standards, effective task delegation and delivery accountability
• Collaborate with Product Owners, Business Analysts and IT to ensure test coverage aligns with evolving business requirements
• Drive the development and execution of comprehensive test scenarios, combining manual and automation approaches
• Leverage Dynatrace and other monitoring tools to implement automated sanity flows, production health checks and early defect detection mechanisms
• Proactively identify and manage defects across integrated systems, coordinating with IT squads and vendors for resolution.
• Document test plans, execution results, defects and lessons learned for transparency and governance.
• Mentor junior QA staff in areas such as automation, defect management and business flow comprehension
• Support after-hours testing and production release validations when required.
• Participate in ad-hoc projects as requested

Skills For Success:

• Graduate in Diploma or Degree in Information Technology / Computer Science / Digital Media or relevant field
• Minimum 3 years of experience in software testing or telecommunications products testing
• Preferably proven experience in leadership roles
• Deep understanding of QA methodologies and agile practices
• Strong analytical, problem-solving and debugging skills across front-end and back-end systems
• Proficiency in QA tools (e.g., JIRA, Confluence) and Microsoft Office Suite (Excel, PowerPoint, Wor
• Excellent communication skills and ability to engage across business and technical stakeholders
• Willingness to support night or weekend deployments, with compensatory time-off provided as applicable

Working Location:

Sudong Sdn Bhd, Melaka Contact Centre, Level 9, Tower B, Jaya 99, No.99, Jalan Tun Sri Lanang 75100 Melaka. 

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