Full Time Hospice Regional Admissions Coordinator (AM)

Be part of a renowned team at Silverado Hospice, a Fortune Magazine Best Workplace in Aging Services™, where exceptional care meets exceptional careers! For 27 years, Silverado associates have wholeheartedly delivered unmatched care and enriched the lives of those we’ve been privileged to serve.  

At Silverado, we prioritize not only our patients and families but also our valued associates. As a certified Great Place to Work, we provide competitive compensation and exceptional benefits to our full-time team members. 

We are currently seeking a Hospice Regional Admissions Coordinator in the San Diego area who shares our passion for providing dignified, compassionate end-of-life care. This person will be covering the San Diego areas. 

Bilingual (English and Spanish) strongly preferred.

Shift Schedule: Full Time, AM shift, Monday-Friday, 8:00 AM - 5:00 PM

Why choose Silverado Hospice San Diego? 

• We're ranked 6th nationwide by Fortune Magazine in their Best Workplaces in Aging Services list, marking our 3rd consecutive year in the top 10!   
• Certified as a Great Place to Work® for seven consecutive years 
• We value internal mobility; Silverado provides growth opportunities for just about any position on our teams 
• We offer paid training!
• Experience work-life balance with flexible scheduling and much more! 

Qualifications: 

• High school diploma
• Some college courses related to business administration preferred
• One year experience dealing with the public via telephone or in person, preferably in a customer service or inside sales role
• This role requires a valid driver’s license and a good driving record as a condition of employment. Associates must comply with all state and federal driving regulations
• Associates in roles requiring driving are responsible for maintaining a valid and active driver’s license. Failure to maintain a valid license may result in reassignment, suspension, or termination in accordance with company policies and applicable laws
• Typing 50 words per minute, managing records/files, basic computer skills (i.e. Forms, Labels, Excel and Word)
• Prior hospice or palliative supportive care experience strongly preferred

What you'll be doing:

• Data entry, including keeping all admission tracking logs up to date
• Overcomes initial objections to hospice services and palliative and supportive care
• General admission coordination, including coordinating hospital discharges
• Manages the insurance verification and authorization process
• Schedules appropriate staff to meet with patient/families to discuss hospice and supportive care services in a timely manner
• Participate in related meetings
• Ensure all intake documents are completed per policy
• Exhibits empathetic communication style with patients, families, and associates, requiring the ability to remain calm and level-headed in emergencies
• Other duties as assigned

#LI-RB1

Anticipated pay range$29—$33 USD

Why Choose Silverado?

• Fortune Magazine Best Workplace in Aging Services™
• Certified Great Place to Work®
• Paid training and strong internal mobility
  

Silverado offers the following benefits to eligible employees: 

• 401(k) matching
• Health, Dental and Vision Insurance
• Flexible Spending Account (FSA), Health Savings Account (HSA) 
• Paid time off
• Tuition reimbursement and professional development assistance 
• Referral program
• Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

* Silverado does not accept candidates from outside recruiters or agencies for this role. *

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.

To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure

Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).

Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security

EOE/M/F/D/V