Warranty Administrator

Checkered Flag Automotive Group is looking for a Warranty Administrator to join our team in Virginia Beach, VA!

What We Need

• Self-motivated individuals
• Strong attention to detail
• Focus on serving customers

What Our Warranty Administrators Do

• Review and process warranty claims submitted by technicians and service advisors to ensure compliance with manufacturer guidelines.
• Verify and submit warranty claims to the manufacturer for reimbursement, ensuring timely and accurate submission.
• Monitor the status of warranty claims and follow up with manufacturers on unpaid or denied claims.
• Ensure that all documentation required by the manufacturer for warranty claims is complete and accurate.
• Communicate with service managers and technicians to ensure proper documentation of warranty repairs.
• Reconcile warranty payments with claims submitted, ensuring all warranty credits are properly applied.
• Stay up to date with manufacturer bulletins, recalls, and warranty policy changes.

Your Pre-Qualifications

• High school diploma or equivalent
• Prior experience in a warranty administrator or service department role preferred. Familiarity with automotive warranty processes and manufacturer requirements is highly desirable.
• Strong attention to detail and organizational skills
• Proficiency with dealership management software and warranty processing systems

Who We Are

Winners serving Winners!

At Checkered Flag, we’ve been providing drivers in Virginia Beach, Norfolk, Chesapeake, Portsmouth, Newport News, and Hampton with first-rate vehicles and services since 1964. In the 60+ years that have passed since then, we’ve expanded our vision of service to over 10 different dealerships in the area. We’ve done this all without compromising our vision and mission because we know it’s our commitment to excellence that has allowed us to reach the level of success, we’ve been fortunate enough to achieve.

Our Honda, BMW, MINI, Toyota, Porsche, Audi, Hyundai, Genesis, Jaguar, Land Rover, and Volkswagen dealerships come with excellent reputations, and we are looking to grow our winning team! 

Experience What Checkered Flag Offers

• Continued paid training opportunities
• Medical, dental, vision coverage and more
• Company paid Life and Short-Term Disability Insurance
• 401(k) Match
• Paid Time Off, and a paid day to participate in local charity or volunteering events
• Employee and family discounts
• Professional development assistance

Job Type: Full-time

Schedule: Day shift

All applications and resumes are kept strictly confidential. Checkered Flag Motor Car Company, Inc. is an EEO Employer and a Drug Free Workplace.