Head of Site & Service Sales, Europe North Africa, EMEA Region

About the Role:
We are seeking an experienced and visionary leader to head our Site & Service Sales organization across Europe and North Africa. This role carries full accountability for driving growth, strengthening customer partnerships, and ensuring operational excellence across a large and diverse regional team. You will be responsible for setting the strategic direction, developing senior leaders, and positioning the organization for long-term success.

Key Responsibilities:

• Provide strategic leadership to a large, multi-country sales and service organization, ensuring strong collaboration and execution across functions.

• Define and deliver the regional strategy for growth, customer engagement, and service excellence.

• Drive transformation initiatives, including digitalization, ERP rollouts, and process improvements to ensure scalability and efficiency.

• Oversee customer-facing activities from proposal handling and order management to delivery performance and warranty management, ensuring best-in-class service.

• Partner with Finance and Supply Chain to maximize commercial outcomes, cost efficiency, and inventory management.

• Lead organizational development by mentoring senior managers and building a strong, high-performing leadership pipeline.

• Promote a culture of safety, accountability, and compliance, embedding FLSmidth values across the region.

• Act as a key member of the regional leadership team, contributing to broader EMEA strategy and execution.

What We’re Looking For:

• Demonstrated success leading large, complex sales and service organizations in industrial or capital equipment industries.

• Strong commercial and strategic mindset, with the ability to translate strategy into actionable results.

• Experience in leading large teams through transformation (systems, processes, or business model).

• Excellent leadership, communication, and influencing skills across diverse geographies and cultures.

• Ability to build trusted customer relationships while driving profitable growth.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers