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Senior Operations Manager (Zapopan, Jalisco)

LEGO Group.com

Office

Site, Mexico

Full Time

Job Description

Play Your Part In Our Team Succeeding

The Mission of Procurement is to ensure Global Supply Base Operational Excellence while complying to LEGO requirements.

This Role focuses on Managing the EMS who produces the Tech Component Elements (products) of LEGO. This includes Supplier Management, Managing the Manufacturing Process at the EMS supplier jointly with LEGO Stakeholders and Implementation of Strategic Initiatives with the EMS.

The Incumbent may be called upon to take on Special Projects out of the normal scope of work and implement Strategic Initiatives.

Core Responsibilities:

Strategic Initiatives: Work to Support and Implement the Strategic Initiatives of company as assigned.

Procurement and EMS Management: Managed Assigned Electronics Manufacturing Suppliers (EMS) who will manufacture LEGO’s Tech Component Products. This includes the management of factory operations (Capacity & Resource Management, Budgets, Process improvement, Implementation of Special Projects, LEAN Manufacturing, Periodic Business Reviews, Asset Tracking and Management etc) Responsible for Cost Management and Negotiations with the EMS supplier. Drive Operational Excellence at the EMS Factory with support of the EMS and LEGO teams, especially OEE and TEEP. With Supply Planning Team, ensure Supply of Products in quality, time and volume, to LEGO per our requirements. Partnership with Process Engineering and the EMS to improve Manufacturing Performance via Line Balancing, implement Automation to existing production to improve efficiency, Factory Layout Reviews and Equipment Utilization. Manage all Tech Component Elements assigned to the EMS after Mass Production Starts until End of Life. This includes Change Requests & Life After Launch (Tech Continuity) Projects.

Partners for Productivity (PfP): Participate and lead in Pfp (Cost Savings) activities with internal stakeholders (Quality, Process Engineering, Play Engineering, Tech Continuity Teams etc), Strategic Sourcing Teams, the EMS and External Component Suppliers to meet cost targets (FCA/FMC).

Supplier Management: May be assigned as a Supplier Key Account Manager. As KAM, he/she is responsible for the Commercial Relationship with the supplier and the representative of The LEGO Group to the Supplier. This includes Contract Negotiations, Price and Terms Negotiations, Business Review Meetings with the Supplier.

Risk Management: Build, Update and Implement Business Contingency Plans (BCP) to Manage and Minimize Risks to LEGO Business

Quality Management: With LEGO & EMS’ Quality team, ensure that EMS produces Products according to LEGO Specifications and Quality Standard and Support the Resolution of Quality Issues

Sustainability: Support the Sustainability goals of The LEGO Group and ensure compliance at the EMS Supplier.

Do You Have What It Takes?

Degree in Business Management, Supply Chain Management, Mechanical or Manufacturing Engineering or related disciplines

Min 10 Years’ Total Relevant Working Experience In:

  • Working in and Managing Manufacturing in an EMS Environment
  • EMS Supplier Management, Contract and Price Negotiations
  • Experience in SMT/Box Build Manufacturing Environment, Automation in Manufacturing, Line Balancing
  • Strategic Procurement Experience working in the Electronics Industry (PCBA & Box Build), Electronics Components and Mechanical Commodities knowledge

Other Critical Skillsets:

  • Strong Negotiation, Communication and Influencing Skills
  • Relationship and Stakeholder Management
  • Strong Business Acumen and Strategic Skillsets.
  • Ability to lead a Mult-Functional team
  • A Self Starter with Initiative and ability to work independently
  • Familiar with New Product Introduction (NPI) procurement activities
  • Strategic & Analytical thinking abilities
  • Proactive and collaborative
  • English fluent level
  • ERP knowledge such as SAP and Oracle
  • Experience working with Teams in different Countries and Cultures

Note: This position is based at our LEGO Operaciones de Mexico manufacturing factory located in Zapopan, Jalisco. This is not a remote position

Join The Global Lego® Team

The LEGO® Group recruits and develops people entirely on merit. If you are confident you have what it takes to succeed in this role – and you share our commitment to creativity, collaboration, and quality – use the APPLY NOW button above or below. Please remember to attach your application and current CV.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued, and they belong.

The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group

Also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the world. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Build Your Career Brick By Brick At The Lego Group.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for those with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – You'll find this at the top of this advert and when you join the team, we'll confirm this with you.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.


We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
                                                                                                                                             
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

  • Just imagine building your dream career.
  • Then make it real.
  • Join the LEGO® team today.

Senior Operations Manager (Zapopan, Jalisco)

Office

Site, Mexico

Full Time

September 10, 2025

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LEGO Group

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