Mentor

Position: Mentor

Location: Five Bridges, Rockhampton

Department: Employment Programs

Employment Type: Full-Time

Join Our Expanding Family!

Are you passionate about making a difference? Become part of our vibrant team at Five Bridges in the Rockhampton Region. We are looking for a dedicated and organised Mentor who is ready to provide exceptional support to our Employment Programs.

Why You'll Love Working with Us:

• Dynamic Environment: Work in a team known for its energy, and a fun, supportive atmosphere.

• Impactful Role: Help shape future employment opportunities by providing crucial upskilling, training, and wellbeing support.

• Work-Life Balance: Enjoy a full-time schedule from Monday to Friday, 8:30 am to 4:30 pm, with direct reporting to the Team Leader.

What We're Looking For:

We seek an experienced Case Management professional with a deep understanding Employment Programs.

Key Qualifications:

• Proven ability to build strong, supportive relationships with customers through coaching, mentoring, and effective case management.

• Skilled in monitoring and enhancing performance to meet and exceed organisational and contractual KPIs, with a proactive approach to addressing

improvement areas.

• Demonstrated success in case management and mentoring, including identifying training needs and providing targeted guidance.

• Track record of generating leads and securing employment outcomes aligned with customer skills and abilities.

• Expertise in analysing job requirements and delivering customized support to meet individual customer needs.

• Proficient in leading small groups with a strong track record of successful facilitation.

• Ability to work closely with leaders and colleagues, offering clear communication, feedback, and guidance.

• Accurate and timely completion of administrative tasks, including evidence gathering, claim submissions, and schedule management.

• Advanced skills in computer systems and technology.

• Natural ability to build effective relationships with individuals from diverse backgrounds and cultures.

About You:

• Current C Class Driver's License

• Valid Working with Children Blue Card (or the ability to obtain one)

• Cultural Sensitivity: Demonstrated ability to work effectively with Aboriginal and Torres Strait Islander communities, honouring traditional cultures and values.

• Effective Communicator: Proven ability to engage and collaborate with Aboriginal and Torres Strait Islander people.

Why Choose Five Bridges?

At Five Bridges, we’re committed to providing our staff with exceptional benefits, including:

• Professional Growth: Opportunities for career development and skill enhancement.

• Inclusive Environment: A supportive, welcoming workplace that values diversity.

• Collaborative Culture: A team-oriented atmosphere where your contributions are valued.

• Work-Life Balance: A balanced work schedule to support your personal and professional life.

• Employee Wellbeing: Resources and support for your overall wellbeing.

• Innovative Atmosphere: An environment that encourages creativity and innovation.

• Community Impact: Make a meaningful difference in the lives of individuals and the community.

Ready to Make an Impact?

If this sounds like the perfect opportunity for you, apply today and become a valued member of our passionate team at Five Bridges. Your role as a Mentor will contribute to meaningful change and community development.