Production Coordinator – Media Operations & Production

Job

Production Coordinator – Media Operations & Production

Description

Production Coordinator – Media Operations & Production

Location: Seoul, Korea
Department: Media Operations
Reports To: Director, Media Operations & Production, APAC
Employment Type: Full-Time

Position Summary

The Production Coordinator is responsible for managing the execution and delivery of APAC media orders across multiple platforms. This role requires a proactive, detail-oriented individual who can coordinate across departments, resolve issues quickly, and ensure a seamless customer experience. The Production Coordinator will oversee operational workflows, escalate blockers, and maintain real-time communication with internal teams to meet client expectations.

Key Responsibilities

Media Order Management

• Monitor and manage all APAC media orders and assignments to ensure on-time delivery of all customer orders.

• Collaborate with Client Services to align order scheduling with operational capacity.

• Track order progress using internal systems and trackers, escalating issues as needed.

• Prioritize orders based on urgency and client deadlines, adjusting workflows accordingly.

• Ensure accurate estimation, communication, and execution of completion times.

• Record work assignments, status, and disposition accurately in operations systems.

Throughput Improvement & Reporting

• Identify workflow inefficiencies and propose improvements to enhance throughput.

• Update and communicate workflow-specific protocols to all relevant stakeholders.

• Support capacity planning and forecasting efforts to optimize scheduling.

• Assist in generating and distributing accurate reports related to order workability and delivery metrics.

Qualifications

• 2+ years of experience in media operations, production coordination, or a related field.

• Strong organizational and multitasking skills with a keen attention to detail.

• Excellent communication and problem-solving abilities.

• Proficiency in media asset management systems and order tracking tools.

• Ability to work flexible hours, including weekends or shifts, as needed.

• Experience working in a client-facing or cross-functional team environment is a plus.

Preferred Skills

• Familiarity with digital media workflows and post-production processes.

• Experience in a global media or entertainment company.

• Korean and English language proficiency (if applicable to location/team).