Associate Director

KPMG Global Services 

KPMG Global Services (KGS) was set up in India in 2008. It is a strategic global delivery organization, which works with more than 50 KPMG member firms to provide a progressive, scalable and customized approach to business requirements 

The KGS journey has been one of consistent growth, with a current employee count of nearly 21,000 operating from Six locations in India — Bengaluru, Gurugram, Kochi, Kolkata, Pune and Hyderabad providing a range of Advisory Audit and Tax-related services to member firms within the KPMG network. 

As part of KPMG in India, we were ranked among the top companies to work for in the country for four years in a row by LinkedIn, and recognized as one of the top three employers in the region for women, as well as for policies on Inclusion & Diversity by ASSOCHAM (The Associated Chambers of Commerce & Industry of India). 

1. Furthermore, as KPMG in India, we were recognized as one of the ‘Best Companies for Millennials’ at The Millennial Max Conference 2019 presented by The LNOD Roundtable as well as ‘the Great Indian Workplace’ at the Culture Summit and Great Indian Workplace Awards 2019.

Team Overview 

The position in discussion is with the Transformation team at KGS, which is KPMG’s global delivery center and an integral part of the firm’s strategy to enhance innovation, build scalability, and improve profitability globally. 

The role holder will work closely with leadership across KGS India and KPMG member firms to drive transformation programs as well as develop a culture of continuous improvement.

Roles and Responsibilities

Designation   Senior Manager /Associate Director Reporting to  Director   Role type  Supervisory   Employment type  Full-time  

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Principal Responsibilities 

• Lead and manage large operations transformation initiatives working closely with KGS India management as well as global KPMG member firms
• Identify opportunities for OpEx to be implemented to derive tangible benefit for KGS and member firms
• Ensure business cases are thoroughly researched and syndicated 
• Deliver OpEx projects within the divisional portfolio on time, to scope and within budget 
• To manage global stakeholders and build long term relationships to continuously generate roadmap of chargeable work opportunities
• Assess all aspects of current operating model including people, process, technology etc. as well as design and implement target operating model, working in close collaboration with the service lines
• Identify and implement process improvement, automation, right shoring etc. opportunities using lean and other transformation approaches
• Analyze and interpret business data and turn it into insights
• Support research activities for internal/ external performance benchmarking
• Lead problem solving and brainstorming workshops with project stakeholders
• Prepare analysis reports, solution designs and other project deliverables and own responsibility for timely completion and quality of outputs

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Job Requirements

Education background

• Required:
  • Graduate / Engineering background (REC/NIT/IIT etc.) 
  • MBA from top tier colleges
• Desirable:
  • Certified Six Sigma Master/Black Belt
  • PMP certified / PRINCE2 Practitioner
  • Other qualifications relating to data analytics/ Intelligent automation

Mandatory Skills

• 12-14 years of overall experience of which at least 5-8 years is in independently driving transformationprojects in large global organizations or with consulting firms 
• Excellent knowledge and experience of leading global process transformation projects using lean/ six sigma tools and techniques 
• Hands-on experience of identifying and implementing Intelligent Automation opportunities (process mining/ RPA/ AI/ workflow etc.)
• Experience in developing global operating models leveraging onshore and offshore delivery centers
• Strong analytical and problem-solving skills. Skilled in the use of data analysis tools and able to extract insights from complex data
• Excellent Project management skills including ability to manage multiple workstreams/ projects at the same time.
• Ability to work with stakeholders at all levels

Preferred Skills

• People management skills with demonstrated ability to build and work as part of a transparent and cohesive team in a multi-cultural environment
• Excellent communication skills
• Excellent execution skills and a go-getter
• Good Management and employee interface