IT Quality Assurance Specialist

The Ohio Attorney General’s Office has played a vital role in shaping Ohio’s past and present and the work it does today helps chart the state’s future. The office consists of nearly 30 distinct sections that advocate for consumers and victims of crime, assist the criminal justice community, provide legal counsel for state offices and agencies, and enforce certain state laws. In these and other capacities, staff members interact with tens of thousands of Ohioans each year.

The Ohio Attorney General's Office is currently seeking a highly motivated, self-starting individual for a position as an IT Quality Assurance Specialist (Software Developer 3). The IT Quality Assurance Specialist will possess advanced testing knowledge of systems and applications, and can work independently to create, track, and monitor system test plans to ensure the software meets the defined requirements. The ideal candidate will also be able to track and monitor software defects, detect and provide supporting documentation for all pass and failed requirements. This position will work a hybrid in-person/remote schedule. There may be changes to this schedule based on training and operational needs. A reliable home internet connection will be required. The headquarter location is 30 E Broad St. Columbus, OH.

The successful candidate will perform the following duties which include, but are not limited to:

-Reviewing software requirements, user stories, and preparing test scenarios. 

-Designing and developing automation and manual testing scripts.

-Executing all testing levels (System, Integration, and Regression, etc.) to confirm software meets requirements.

-Detecting and tracking software defects and inconsistencies.

-Providing support documentation on defects and test results.

-Preparing reports on all aspects of the software testing carried out and reporting to the design team. -Interacting with clients and/or vendors to understand product requirements.

-Participating in design reviews and providing input on requirements, product design, and potential problems. -Providing timely solutions.

-Appling quality engineering principles throughout the Agile product lifecycle. -Running, managing, testing jobs and test calendars.

-Writing queries to pull data.

-Develop, implement, and maintain complex test automation scripts using automation tools.

-Develop test automation framework for projects requiring an in-depth knowledge of software functionality.

-Execute automated test scripts and evaluate results; assist with automation script maintenance.

-Demonstrate a comprehensive understanding of QA practices/testing methodologies

-Establish automation and performance testing strategies and guidelines for projects.

-Drive continuous improvement in automation and performance test tools, coverage, and quality.

-Integrate automation and performance tests into CI/CD pipelines to ensure continuous testing efforts.

-Other duties as assigned

This position will focus on testing workflows, integration, and configuration of the Collections Software of the Attorney General’s Office. The candidates should have the ability to manage all aspects of the test planning and execution, including writing/running test scripts along with data queries

This position is in the State of Ohio’s E1 Pay Schedule, Pay Range 15. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $43.09 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Minimum Qualifications:

-Core undergraduate program in computer science, information systems, mathematics, or related field or equivalent work experience, AND a minimum of four years combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications, performing testing, debugging, and code review, and assisting with analysis and design, including 2 years technology related work experience. 

-Or 4 years exp. as a Software Developer 2; 
-Or equivalent of Minimum Class Qualifications For Employment noted above. 

Preferred Qualifications:

-Strong leadership with a passion for software quality and continuous improvement. Proficiency and experience in programming languages. Experience with performance test tools such as LoadRunner, and other relevant tools. 2+ years demonstrated ability in performance testing and automation.

Job Skills: Information Technology, Attention to Detail, Critical Thinking, Written Communication, Interpreting Data 
 

The Attorney General’s Office is a dynamic organization that offers career opportunities across many different disciplines to people from all backgrounds and experiences. We do not discriminate in any way. All people are equal under the law, and it is so at the AGO. This is a workplace where talent gains you entry and performance determines your career path.  Staff can join and lead employee resource groups and participate in online or in-person events to learn about the experiences of others.

Employees of the Attorney General's Office must have been in their current positions for at least 12 months in order to be eligible for consideration.

The Attorney General's Office may fill additional, similar positions as a result of this posting.

The Ohio Attorney General’s Office is an Equal Opportunity Employer.

Serves at the pleasure of the Attorney General per O.R.C. 124.14(B)(2).

AGO#: 25-09-170

Background Check Info:

Selected candidate(s) will be subject to the following background checks:
Criminal history
Driving record
Taxes
Drug Test

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.