English-Spanish Bilingual Medical Assistant

This is a remote position.

Schedule:

• Mondays to Fridays, 8:00 am to 4:00 pm, Beverly Hills, CA, USA (Pacific Time), with a 30-minute break

Scope:

• Direct communication and management by the practice
• Comprehensive training provided with detailed training manual
• Training period of approximately one month
• No billing responsibilities (handled by separate billing company)
• Work-from-home position with dedicated client relationship

Responsibilities:

• Handle incoming phone calls and patient scheduling
• Perform insurance verification and eligibility checks
• Manage email communications and handle medical record requests
• Upload and organize medical records in electronic medical record systems
• Triage patient phone calls and relay messages to appropriate staff or physician
• Navigate multiple software systems used by the practice
• Provide administrative support for daily practice operations

Requirements

• Bilingual proficiency in English and Spanish
• Medical experience, eye care or ophthalmology preferred
• Strong phone communication skills and professional demeanor
• Ability to learn and navigate electronic medical record systems
• Experience with insurance verification processes
• Reliable internet connection and professional home office setup
• Ability to handle patient interactions with sensitivity and professionalism

Benefits

• HMO coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job