Weekend Receptionist (Administrative Assistant)

BruntWork.com

Hybrid

Remote

Part Time

This is a remote position.

Schedule: Saturday & Sunday, 7:00 AM – 5:00 PM (with breaks)
Client Timezone: Sydney, Australia (AEDT/AEST)
Total Weekly Hours: 20 hours

Join a trusted plumbing services company in Sydney, known for reliable service and steady growth. We’re expanding our team to make sure every customer call is answered quickly and professionally.

As the Weekend Receptionist, you’ll be the first point of contact for customers. Your responsibilities include answering calls, booking appointments, and coordinating with the service team. This is a remote weekend role with steady hours and the possibility of extra shifts or full-time work as the company grows.
Responsibilities

Answer incoming calls during weekend hours (Saturday & Sunday, 7:00 AM – 5:00 PM Sydney time)
Gather and record detailed information about customer plumbing needs
Schedule service appointments directly into the booking system
Handle varying call volumes (4–20 calls per weekend, avg. 2–3 minutes per call)
Maintain accurate records of all calls and appointments
Escalate urgent customer needs to the appropriate team members
Represent the company with professionalism and excellent service

Requirements

Experience in receptionist, administrative, or customer service roles
Excellent phone communication skills with clear, professional English
Ability to work independently and reliably during Sydney weekend hours
Computer proficiency to navigate booking systems
Strong attention to detail and organizational skills
Reliable internet connection and quiet workspace
Flexibility to handle varying call volumes consistently

Independent Contractor Perks

Permanent Work-From-Home Arrangement
Immediate Hiring Opportunity
Growth potential into additional shifts or full-time role

ZR_27300_JOB