Senior Operations Officer, Back Office – EDC Asset Management Kenya Limited

Job Purpose

• To assist the Asset Management Department in the management of the operations function to ensure operational efficiency and avoidance of loss and growth of the business in a profitable and cost-effective manner.
• To be responsible for the entire Asset Management back office Operational processes.
• JOB CONTEXT 
• ▪    The role implies to be customer minded with abilities to address/escalate issues to the Head of Operations, Nigeria. 
• ▪    The candidate is expected to constantly be on top of operational issues in the Asset Management space and provide the needed information, reporting. 

KEY RESPONSIBILITIES 
▪    Custodian of the overall operational process.
▪    Supervises the processing of various client requests- subscriptions, redemptions, transfer request, etc. for retail funds and purchases, sales and cash movements for institutional funds.
▪    Retail and institutional fund reconciliations with custodial cash positions.
▪    Resolving dealing-related enquiries by email and by telephone, supplying information relating to funds’ portfolios, prices, dealing procedures, markets.
▪    Liaising with parties to the fund such as custodians, registrars, auditors.
▪    Settlement of transactions into clients’ portfolios as per transaction contract notes.
▪    Supervises the Maintenance of subscribers’ register and investors files. 
▪    Processing corporate actions and cash receipts such as dividend/interest payments.
▪    Semi-annual fund level reporting.
▪    Client statement preparation and reporting for both retail and institutional segments.
▪    Asset management system liaison to ensure alignment with the operational process for both web and core versions.
▪    Ensuring compliance with anti-money laundering procedures.
▪    Rendering of returns to regulators and relevant statutory bodies.
▪    Carry out other duties that may be assigned from time to time.

• KNOWLEDGE, SKILLS & EXPERIENCE
• Experience & Qualifications  
• ▪    At least 3-5 years proven experience in Asset Management space
• ▪    Ability to implement procedures to ensure effectiveness and operational efficiency. 
• ▪    Customer focused & result oriented. 
• ▪    Good organizational and time management skills are highly desirable.
• ▪    Inclusive, flexible, savvy and sensitive to client culture/Customer excellence.
• ▪    First degrees in a quantitative field.
• ▪    Professional qualification such as ACA, ACCA is desirable.
• Skills, Capabilities & Direct attributes
• ▪    Great team spirit and strong communication skills are required, in order to develop and maintain effective working relationships both externally and internally. 
• ▪    Result driven, excellent team player
• ▪    Empathizes and pays attention to details
• ▪    Proficiency in the use of Investment Management software applications
• ▪    Self-starter who can work on their own with minimal direct supervision
• ▪    Adopts a conscientious organized and logical approach to task completion
• ▪    Motivated by challenges and positive attitude towards work.