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Machine Learning Engineer, Global CRM

TikTok

Office

San Jose, California, United States

Full Time

The goal of our team is to build a stable, flexible, and intelligent CRM platform, improve commercialization efficiency and client satisfaction. We are seeking self-motivated Software Engineers to develop an excellent platform for our clients and sales all over the world.

Leveraging your knowledge of CRM system architecture, you'll work hands-on in a fast-paced environment to engineer solutions and actionable recommendations to develop TikTok's proprietary CRM into an enterprise-grade, market-leading platform. You'll work alongside a global team of product managers located in TikTok's major markets to build innovative sales, marketing and analytics tools to increase user adoption and satisfaction.

Responsibilities:
1. Conduct research on cutting-edge machine learning technologies, design improvement solutions, and optimize the business efficiency of commercial products through machine learning algorithms.
2. Be responsible for optimizing the performance of business directions such as commercial customer profiling, opportunity recommendation, and marketing intelligence to enhance the intelligence level of commercial products.

Machine Learning Engineer, Global CRM

Office

San Jose, California, United States

Full Time

September 10, 2025

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TikTok