NLP Algorithm Engineer, Global CRM

The goal of our team is to build a stable, flexible, and intelligent CRM platform, improve commercialization efficiency and client satisfaction. We are seeking self-motivated Software Engineers to develop an excellent platform for our clients and sales all over the world.

Leveraging your knowledge of CRM system architecture, you'll work hands-on in a fast-paced environment to engineer solutions and actionable recommendations to develop TikTok's proprietary CRM into an enterprise-grade, market-leading platform. You'll work alongside a global team of product managers located in TikTok's major markets to build innovative sales, marketing and analytics tools to increase user adoption and satisfaction.

Responsibilities:
1. Leverage NLP technologies such as deep learning and large language models (LLMs), and optimize tasks like semantic understanding and information extraction in commercial scenarios.
2. Be responsible for optimizing the algorithm performance of commercial intelligent Q&A systems, marketing chatbots, and other applications to enhance the intelligence level of commercial products.