Facilities Manager - Portsmouth, PO1 3GA

Are you a proactive and experienced Facilities Manager looking to take ownership of a high-profile residential development in the heart of East London? We’re seeking a dedicated professional to uphold the highest standards of quality, safety, and service at one of the city’s most prestigious addresses.

• Location: Portsmouth, PO1
• Annual Salary: £35,000
• Hours/Working Pattern: 

As Facilities Manager, you’ll play a pivotal role in maintaining the integrity and presentation of the development, ensuring residents and visitors experience excellence at every touchpoint. Working closely with the Estate Manager, you’ll oversee site-based staff, manage contractors, coordinate maintenance schedules, and lead capital projects—all while delivering exceptional customer service.

Key Responsibilities

Building Management

• Conduct daily inspections of communal areas to ensure cleanliness, safety, and maintenance.
• Manage M&E contracts and contractor performance.
• Oversee planned and reactive maintenance, ensuring timely and high-quality delivery.
• Maintain stock levels and manage procurement of essential supplies.
• Monitor compliance and update systems accordingly.
• Assist in budget preparation and ensure service charge funds are appropriately allocated.

Maintenance & Repairs

• Coordinate emergency and routine repairs, liaising with contractors and residents.
• Ensure all reactive works are followed up and communicated effectively.

Resident Services

• Act as a visible and approachable on-site presence.
• Support residents with queries, complaints, and emergencies.
• Monitor move-ins/outs to minimise disruption and maintain communal standards.

Team Leadership

• Lead and support on-site teams including cleaning and security.
• Conduct staff inductions, training, and annual appraisals.
• Manage rotas, holidays, and equipment to ensure operational efficiency.

What We’Re Looking For

Experience & Skills

• Proven experience in facilities management within a premium residential or hospitality setting. Armed forces backgrounds are also welcomed.
• Strong leadership and team development skills.
• Extensive contractor management experience.
• Deep understanding of planned maintenance standards (e.g. SFG20).
• High-level Health & Safety knowledge.
• Financial acumen and experience in budget management.

Perks Of Joining Us:

• 24 Days Annual leave (Inclusive of Bank holidays)
• Cycle to Work Scheme
• MediCash
• SmartHealth – Online health services for you and your immediate family.
• Eye Care Vouchers to support your well-being.
• Perkbox Rewards to enjoy exclusive offers.
• Company Social Events
• Pension Plan