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New Patient RN Coordinator - Univ Pulmonary & Critical Care (UPCC)

University Physicians' Association, Inc.

Office

Knoxville, TN, US

Full Time

Description

University Physicians' Association is seeking qualified applicants for a full-time Clinical New Patient Coordinator position for University Cancer Specialists located at the UT Medical Center.


Schedule will be Monday-Friday 8a-4:30p


General Summary of Duties: The UCS New Patient Coordinator is a Licensed Practical Nurse who facilitates new patient visit coordination for UCS. This position plans, coordinates and facilitates the care of new patients in UCS to optimize the intake of patients and improve the throughput through the clinic.

Job duties include:

  • Monitor incoming referrals by fax, email, and telephone
  • Input accurate information into our EMR system for new and existing patients
  • Regularly communicate with our physicians, nurse practitioners, RNs, patients, and referring offices.
  • Handle sensitive information and abide by HIPAA rules
  • Ensure all necessary paperwork is collected and verified
  • Understand the practice's policies and accepted insurances
  • Contact referring offices to gather missing or undocumented information
  • Contact appointments in scheduling book and notify patient/referring office
  • Keep detailed log of all incoming referrals
  • Other duties as assigned

Benefits:

Full benefit package available including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, 401k with company match and immediate vesting, Life Insurance, Critical Illness, EAP, and more!

Requirements

PERFORMANCE REQUIREMENTS:

LPN Licensure required

Experience with medical terminology-oncology specific required

Ability to understand and determine oncology diagnoses required

Must be reliable and have excellent follow up skills

Must communicate professionally always

Must have the ability to be resourceful and proactive when issues arise

Attention to detail and good organizational skills

Empathetic with good listening skills

Ability to arrive on time for scheduled shifts


EDUCATION REQUIREMENTS:

Licensed Practical Nurse; Licensure

New Patient RN Coordinator - Univ Pulmonary & Critical Care (UPCC)

Office

Knoxville, TN, US

Full Time

September 9, 2025

company logo

University Physicians' Association, Inc.