Sales Operations Specialist (Hybrid Role - New York)

OLAPLEX, a category-defining leader in prestige hair care, continuously seeks talented individuals to join in our mission to transform foundational hair health and deliver great hair days today, tomorrow, and for years to come.

As the original bond builder, we are dedicated to fostering a culture that celebrates the bonds within our teams. OLAPLEX elevates individuals from all backgrounds with the belief that together we can unlock the full potential of science to extend the health, life, and beauty of hair for all.

About The Role:

The Sales Operations Specialist is essential in helping the sales department run smoothly and effectively by providing administrative, reporting and data entry support across multiple channels. The ideal candidate is detail-oriented, organized, and has a strong understanding of sales processes and tools. As a Sales Operations Specialist, you will work closely with sales leadership, marketing, finance, and operations to ensure information sharing and processes are complete. 

The ideal candidate will have a strong interest in supporting a global sales team with high attention to detail. You must possess a good understanding of the retail landscape. Candidates should be able to demonstrate a strong competency in Microsoft Office, Google Docs, and NetSuite, as well as an acumen of sales and data tools. The desire and potential to learn new tools is critical, as part of a growth-oriented business.

It is also important to be a strong self-starter with the ability to multi-task and work efficiently in an extremely fast paced environment while managing your time effectively. A passion for and experience in the Beauty Category is a definite plus!

Responsibilities:

• With cross functional teams, create & manage product information database
• Implementation of global pricing  
• Manage customer information for accuracy
• Organize sales data & insights and deliver sales reports across multiple channels & teams
• Provide data and analytical support for internal and external presentations 
• Create templates to support the sales team and Chief Revenue Officer
• Becomes a data owner ensuring end to end accuracy on key deliverables
• Admin support for sales team, customer meetings

About You:

• Strong competency in NetSuite, Google Doc + Microsoft Office applications required (Excel, Access, Powerpoint and Word)
• 5+ years working in operational administrative support role
• Bachelor’s degree in Business/Accounting or equivalent work experience
• Ability to multitask and work efficiently in an extremely fast paced environment and manage time effectively
• Results oriented and able to work with the cross functional team to achieve goals
• Strong problem-solving skills, self-starter with strong organizational and communication skills
• Adaptable to a high performance team culture

We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.

Our Total Rewards:

The annual base pay for this position is $80,000 - $95,000 with eligibility for an annual bonus. The actual base pay will vary based on factors such as qualifications, years of relevant experience, skill level, functional expertise, certificates or other professional licenses held and geographic location.

• Competitive compensation 
• Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
• Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options 
• Parental Leave: Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
• Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
• Professional Development Reimbursement Program: Career development is as important to us as we know it is to you! 
• Our culture has an “attitude of gratitude” and a shared passion for our brand. Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX 
• Products: Twenty (20) free products per year, plus a friends and family discount 

Our Commitment To Diversity, Equity, And Inclusion:

Our mission is to create a culture that celebrates our bonds by embracing, elevating, and empowering individuals from all backgrounds.

OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.