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Senior Process Manager (m/f/d)

Bertelsmann.com

Office

Berlin, BE, DE, 10623

Full Time

Be the Multiplier of Efficiency at Scale

Riverty is on a mission to transform how we work — one process at a time. As part of our Global Process Excellence team, you’ll sit at the intersection of data, technology, and operational strategy, building bridges between business challenges and intelligent solutions.

We are looking for a

Senior Process Excellence Manager (m/f/d)

(unlimited, full-time) Join our team at one of our locations in Berlin, Baden-Baden, Verl or Münster – flexible working conditions available

This is not a passive process improvement role. It's a transformation driver position for someone who thrives in a fast-paced, data-rich environment, and wants to make impact at scale.

Your Mission:

  • You take the lead in analyzing and reimagining high-impact business and operational processes, uncovering efficiency wins and unlocking the potential of AI and automation
  • You team up with stakeholders across business, operations, and IT to streamline and standardize processes, driving scalable and future-ready solutions
  • You build resilient processes that run smoothly and smartly, by implementing real-time monitoring, alerting systems, and strong incident & problem management frameworks
  • You spearhead Process Intelligence initiatives — from discovery to modeling to rollout, always focused on delivering measurable impact and clear ROI
  • You inspire and coach others in structured improvement approaches, embedding a mindset of continuous excellence into everyday operations

Your Profile:

  • You have several years of hands-on experience in process and/or operational excellence, ideally gained in a fast-paced, international environment
  • You have a sharp eye for identifying high-value transformation opportunities, with a strong grasp of AI and automation potential — from initial discovery to defining business requirements and scoping impactful use cases
  • You are a natural facilitator and communicator — confident in aligning stakeholders, telling compelling stories with data, and driving decisions through value-based prioritization.
  • You thrive at the intersection of operations, IT, and data science, with a proven ability to translate complex challenges into actionable, tech-enabled solutions
  • You are fluent in English (written and spoken) — German skills are a plus, but not mandatory

Plus If You Bring:

  • You bring advanced, hands-on expertise with leading process mining tools like Celonis or Signavio — and know how to turn insights into real business impact
  • You are a certified Lean Six Sigma Black Belt, with a strong track record of driving measurable cost and time savings through data-driven process improvement
  • You have successfully led global and cross-market transformation initiatives, navigating complexity with confidence and delivering results across diverse teams and regions

Why Join Riverty’s Global Process Excellence Team?

  • Drive company-wide operational improvements
  • Work hands-on with the latest AI, automation, and process mining technologies
  • Be part of a globally embedded, high-impact team across Europe
  • Thrive in a collaborative culture that values bold thinking and smart execution

Join Us — and Redesign the Way We Work

If you're passionate about solving operational complexity with smart tools and structured thinking — we’d love to hear from you.

#De18

Senior Process Manager (m/f/d)

Office

Berlin, BE, DE, 10623

Full Time

September 10, 2025

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Bertelsmann

Bertelsmann_de