Product Manager II

Company Overview

At Noonlight our mission is to protect and comfort people so they can live freely. What began as an app focused on helping people walk safely from point A to point B is now a suite of emergency response APIs backing some of the latest commercial security, smart home, health, and lifestyle products in the market.

Role Overview

We are seeking a driven Product Manager to lead the evolution of Dispatch API and the Noonlight App, our core products that power fast, informed emergency response for thousands of people and devices. The Dispatch API enables partners across security, safety, health, and IoT to deliver seamless 24/7 professional monitoring, while the Noonlight App extends our platform directly to consumers, providing instant access to emergency help, safety networks, and crash detection. In this role, you’ll balance three core principles: ensuring zero missed emergencies, achieving zero unwanted disruptions, and delivering the fastest resolution possible. Your efforts will shape the heart of Noonlight’s platform — empowering partners to differentiate their offerings with trusted safety services and ensuring end-users can feel protected everywhere they go. 

Responsibilities

● Own the roadmap for Dispatch + App, balancing near-term partner needs with long-term product vision.

● Collaborate with Engineering, Design, and cross-functional teams to define, prioritize, and deliver high-impact features.

● Partner closely with Sales, Marketing, and Customer Success to align product development with GTM strategy, messaging, and adoption.

● Analyze customer feedback, product usage, and business outcomes to uncover insights and guide decisions.

● Stay current on advancements in APIs, SaaS platforms, IoT, and emergency response workflows to inform strategy.

● Drive rapid testing, iteration, and learning to deliver continuous improvements.

● Champion best practices in product marketing and storytelling to ensure features land with partners and end-users

● Other duties as assigned

About You

● Experience: 3–6+ years in product management with strong exposure to APIs, SaaS, and ideally B2B2C products.

● Commercial mindset: Understands the importance of GTM, partner value, and revenue impact in product decisions.

● Product marketing familiarity: Skilled at working with marketing teams on positioning, messaging, and adoption strategies.

● Analytical and data-driven: Uses metrics, feedback, and insights to make decisions and measure success.

● Curious and adaptable: Eager to learn about industry trends, competition, and customer needs.

● Bias for action: A proactive problem-solver with a scrappy, entrepreneurial mindset.

● Bonus: Experience in the security, safety, or emergency response industry.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time."

Company Information

Noonlight combines advanced technology with real humans to protect and comfort people so they can live freely. Launched in 2013 as a mobile application, Noonlight has since grown into a connected safety platform — partnering with products and services to enable modern and affordable 24/7 professional sensor monitoring, video monitoring, false alarm filtering, and data-rich emergency response via an API. Noonlight’s technology works everywhere in the United States and Canada, allowing end users to quickly get help in any situation, without requiring a 911 call or the ability to talk or text. Noonlight was acquired by Alarm.com in 2022, furthering its vision of automatic safety. It continues to operate as an independent business, with the benefits, and backing of Alarm.com. For more information please visit www.noonlight.com.

For more information, please visit www.noonlight.com or www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.