Outlet Manager - Aethos Monterosa

Who We Are
Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just ”having a job”. Everyone who works at Aethos can make a personal impact on the community and company - great ideas can come from anywhere.
We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and wellbeing, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That's why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always thrive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story.
About Aethos Monterosa
In the middle of the Aosta Valley below the Monte Rosa and Cervino glaciers lies Aethos Monterosa. A 30-room five-star luxury resort with two F&B outlets, a SPA, and its own climbing and ice climbing wall. We are currently on a pre-winter season break, and when we reopen, the hotel has to be filled with life and a new team! The essence of great hospitality will however always be an outstanding team. That's why we are looking for you!

Essential Job Functions And Responsibilities

• Outlet Ownership: Are you ready to lead one of the most iconic spaces within the hotel? You’ll oversee the daily operations of the restaurant, ensuring exceptional service, smooth coordination, and a consistently high standard of hospitality that reflects the quality of the property.
• Guest Experience Excellence: Do you thrive on delivering refined, memorable dining experiences? You’ll be the point of reference for all front-of-house interactions—welcoming guests, handling feedback, and making sure every moment at the table is seamless, personal, and enjoyable.
• Team Leadership: Are you a leader who brings out the best in others? You’ll manage and motivate your team with confidence and care, ensuring everyone understands their role and delivers at their highest potential. You’ll create a positive, service-oriented culture, in close collaboration with the kitchen and hotel departments.
• Operational Efficiency: Can you manage service flow with precision and calm under pressure? From team schedules and floor planning to service preparation and coordination, you’ll keep every detail under control to guarantee flawless operations, even at peak hours.
• Sales & Performance: Do you combine service excellence with a business mindset? You’ll track performance metrics, identify improvement areas, and implement strategies to increase guest satisfaction and revenue—without compromising quality or guest experience.
• Inventory & Cost Control: Are you financially aware and operationally sharp? You’ll manage stock, control orders, maintain supplier relationships, and reduce waste—ensuring that quality is upheld while staying aligned with budget targets.
• Brand & Experience Representation: Can you translate brand values into every service detail?You’ll ensure the outlet reflects the hotel’s identity in every aspect—from the ambiance and presentation to the language and attitude of your team. You set the tone, always.

Core Competencies

• Fluent in English and Italian – both written and spoken
• Previous experience in a restaurant within a high-end hotel or similar environment
• At least 1 year of experience in the hospitality sector
• Passion for hospitality, food & beverage, and delivering top-level guest experiences
• Proven leadership in roles such as Chef de Partie, Supervisor, or Assistant Manager
• Strong organizational and time-management skills
• A refined eye for detail, service style, and presentation
• Solid understanding of food safety, hygiene protocols, and service standards
• Stamina and resilience to handle demanding service hours
• A collaborative mindset—you lead the team, but you’re part of it too

What We Offer

• Professional development and training opportunities, with possibilities for growth within the Aethos brand
• Special rates on stays and services at our hotels

We are very much looking forward to your application.Application should be in English.