Manager, Collections (Business to Business)

What Collections contributes to Cardinal Health
Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.

Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.

Responsibilities

• Manage BPO (Business Process Outsourcing) Partner for designated area
• Management reporting on results, risks, opportunities, trends as well as ad hoc as needed
• Operational Excellence mindset to drive improvement efforts for on-shore and/or off-shore teams
• Project management mindset to drive collaborative efforts across multiple teams
• Business to business collections - problem solving with customer on payment issues
• Travel possible up to 10%

Qualifications

• Bachelor’s degree in related field, or equivalent work experience, preferred
• 8-12 years of experience, preferred
• 5-7 years of business experience including collections, finance or customer service preferred
• 2-4 years of management experience preferred
• Strong interpersonal, verbal, and written communications skills; ability to communicate effectively with personnel at various levels
• MS Office experience (Excel/Word/PowerPoint)
• SAP and Business Objects experience preferred

Location

• Ideal candidate will need to be able to work a hybrid schedule - coming into the Dublin, OH office 2-3 days a week and working the other days remote.

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short term impact on work processes, outcomes and customers
• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
• Interactions normally involve resolution of issues related to operations and/or projects
• Gains consensus from various parties involved

Anticipated salary range: $87,700-$131,565

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 11/08/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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