Assistant Manager, Material Warehouse & Logistics Operations

Who We Are: 

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Professional Summary

Results-driven warehouse and materials logistics leader with proven success in leading on-site teams to achieve operational excellence and drive continuous improvement. Skilled in warehouse operations, inventory control, and cross-functional coordination, supported by strong communication skills that foster clarity, collaboration, and execution. Adept at developing team capability, implementing digital solutions, and executing strategic initiatives that optimize material flow and ensure compliance with safety and quality standards.

Core Competencies

• Team Leadership & Development: Leads on-site teams with a focus on coaching, support, and growth. Builds strong-identity, high-performing teams by leveraging diverse skills and perspectives through shift supervision, hands-on training, and strategic labor planning.
• Communication & Influence: Effectively communicates across all levels of the organization, translating complex operational goals into clear, actionable guidance. Build trust and alignment through active listening, audience-aware messaging, and collaborative problem-solving, especially in fast-paced, cross-functional settings.
• Operational Excellence & Continuous Improvement: Hands-on approach to process improvement using Lean, 5S, and KPI frameworks to drive efficiency and consistency.
• Collaboration and Adaptability: Builds strong partnerships and adjusts approach in real time to meet shifting demands, fostering alignment and shared success across diverse teams and situations.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Inclusion: Recognizing the value that different perspectives and cultures bring to an organization.

Key Responsibilities

• Primary support and Backup of Sr. Manager, Manufacturing materials & Logistics Operations in executing strategic warehouse and logistics plans
• Supervise daily operations across receiving and storage of raw materials, kitting parts for manufacturing and dispatch functions between warehouse and factories.
• Lead and mentor a team of team Leads and Associates
• Develops and implements staffing plans and shift schedules to align labor resources with operational demand
• Assesses performance, delivers feedback, and ensures team leads and Assistants are accountable for both individual contributions and functional outcomes.
• Understand and act as a role model in following all standard operating procedures (SOPs)
• Monitor KPIs like productivity, quality, and customer experience
• Monitor inventory accuracy and resolve variances through root cause analysis
• Coordinate with procurement, manufacturing, and transportation teams to ensure timely material flow
• Implement process improvements to reduce waste and improve throughput
• Maintain safety protocols and lead incident investigations when necessary
• Prepare operational reports and assist in budget planning and cost control
• Comfortable working environments with fluctuating noise levels
• Willingness to work in variable temperature conditions and outdoor settings, including fleet areas exposed to weather
• Able to continuously climb and descend stairs throughout the shift

Basic Qualifications

• Bachelor’s degree in supply chain, Logistics, or Industrial Engineering (preferred)
• 3–5 years of recent, proven experience managing diverse teams of 20+ individuals
• 3–5 years of hands-on experience in warehouse and logistics operations
• Strong interpersonal and communication skills required, including customer support, conflict resolution, and effective teamwork
• Office, Outlook and working knowledge of WMS principles
• Ability to lift up to 49 pounds and regularly perform physical movements such as pushing, pulling, squatting, bending, and reaching
• Capable of standing and walking for up to 8 hours per shift

Preferred Qualifications

• Bilingual proficiency in English and Spanish (preferred)
• Relevant certifications such as OSHA, APICS (CPIM, CSCP, CLTD, CTSC), and Six Sigma Yellow/Green Belt (a plus)
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
• Industry experience in: Footwear manufacturing.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.