Utility Steward

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.

This is a part-time position with various hours 1st and 2nd shift. Weekend availability required.

This position is eligible for free downtown parking, free employee meals, hotel and restaurant discounts and more.

Summary

Fulfill the daily sanitation operations of the kitchens, banquets, and all food service areas within the JW Marriott, Amway Grand, and the Courtyard by Marriott. Primarily works in the kitchen or banquet areas and cleans soiled pots, pans, silverware, glassware and plates. Stewards operate dishwashing machines or wash items by hand. Follow the expectations of the JW Marriott, including following JW Marriott guest service standards. Create a teamwork environment in the Stewarding Department and produce quality service to each guest. 

Essential Functions

• • Daily sanitation and cleaning of all Food and Beverage areas within the AHC including but not limited to the JW Marriott, Amway Grand and the Courtyard by Marriott
• • Follow and Maintain Health Department Standards, as well as assist in maintaining JW Marriott brand standards and QA Standards
• • Follows JW Service Notes, Service Harmonies and Core Values
• • Follow AHC Handbook policies and standard operating procedures
• • Always looking for ways to assists guests and going above and beyond to provide guest service
• • Must have a strong sense of organization and unwavering standards for quality and cleanliness
• • Complete daily cleaning duties and side cleaning tasks, takes pride in their work
• • Assists in maintaining overall sanitation and cleanliness of all kitchen, pantries and hallways.
• • Must possess exceptional attendance with full compliance to AHC attendance standards and guidelines
• • Attends departmental meetings and Daily Rehearsals. Brings Suggestions for improvement.
• • Takes pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks professionally dressed and groomed
• • Follow the AHC Safety Standards and practice safe work habits at all times, avoiding injury to self and others
• • Handles, stores, and labels all hazardous substances according to state and federal regulations
• • Ability to maintain a calm, professional demeanor even during periods of crisis or uncertainty.
• • Setting up and breaking down all dish machines, thoroughly cleaning the dish machine
• • Washing, sorting, and stacking of all dishes, dish racks, glassware, flatware, utensils and other food and beverage equipment
• • Assisting with the transportation of food and equipment to event locations
• • Assisting with concierge lounge food transportation and service
• • Assisting on dish-up lines, setting and resetting food warmers, service lines and carts with dishes and plates for service
• • Assists in set up and maintaining cleanliness in the Global Cafe
• • Assist culinary, restaurant, and banquet staff as needed by running food, dishes and equipment.
• • Actively taking care of each guest according to JW guest service standards and department standards
• • Monitoring and food waste and controlling dish breakage
• • Maintain kitchen and restaurant cleanliness and overall deep cleaning. Maintains cleanliness of carts, shelves and food warmers
• • Sweep, mop and scrub kitchen floors as needed. Clean all trash receptacles and loading dock area as needed
• • Breaking down boxes, disposing of trash and placing recyclables in the appropriate containers
• • Communicates product needs or shortages, as well as any necessary equipment repairs promptly to Chefs or Supervisors
• • Any other additional responsibilities that may be asked by General Manager or other Managers, Chefs and Supervisors
• • This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. 

Education And Experience

• • High school diploma or GED preferred
• • Full service restaurant dishwashing experience preferred

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate:

• • Is regularly required to stand, walk, and run.
• • Must be able to be on one's feet up to 8 hours per day.
• • Is required to use hands and fingers to handle or feel objects.
• • Is required to frequently reach with hands and arms.
• • Is regularly required to talk or hear, taste, or smell.
• • Is occasionally required to sit and stoop, kneel, crouch, or crawl.
• • Must occasionally lift and/or move up to 50 pounds.
• • Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.