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University & Study Program License:
• Coordinate the completeness and validity period related to operational license of BINUS @Campus
• Coordinate the license extension process for all study programs
• Review EPSBED report making to be sent to Government / Kopertis
• Remain abreast of trends and government regulation in education, particularly those affecting University operation and educational leadership
• Build and maintain relationship with internal and external parties related to education license
Accredication Activities:
• Champion accreditation process (preparation, self-assessment, data collection, etc) – both national accreditation (BAN) and international accreditation (AACSB, ABET, etc)
• Champion national and international ranking and rating processes (preparation, self-assessment, data collection, etc) – both national institutiions and international accreditation such as QS Star.
• Monitor and review accreditation period validity for all study programs
• Coordinate accreditation extension process for all study programs
• Build and maintain relationship with internal and external parties related to accreditation process
Monitoring & Evaluation Activities:
• Analyze and report BINUS @Campus performance according to agreed standards and ensure that it’s aligned with assigned strategies
• Propose changes for reporting systems in order to streamline procedures, improve productivity, and quality
• Co-ordinate timely and accurate provision of performance data in relation to Key Performance Indicators
• Ensure performance data is used to assess, review and monitor performance across the unit and identify areas for improvement
• Co-ordinate and provide performance data for strategic and operational planning
• Analyze and review effective systems to capture, store and analyse information and produce reports
• Analyze detailed methodologies and tools and to ensure a good fit for monitoring performance indicators
• Ensure the effectiveness of liaison between departments in relation to data collection, storage and performance management
• Liaise and communicate between departments to ensure a good flow of accurate and timely information
• Assist in reporting of the Monitoring & evaluation activities
Business Process & Standard Activities:
• Coordinate overall documents and activities related to Quality Management System in BINUS @Campus
• Conduct performance analysis by having statistic measurement and other analytical methods
• Prepare analysis report that needed by management to review organization objectives according review meeting results
• Coordinate and summarize complaint handling report (complaints from overall stakeholder: students, parents, lecturers and staffs)
• Coordinate with all units in BINUS @Campus to ensure all processes have run according standard procedure
• Identify business process in all units in BINUS @Campus and conduct business process analysis to maximize it
• Review and suggest improvement to maximize the business process
• Coordinate with all units to collect periodic report and prepare data and periodic report making
• Verify poor performance and improve the process by having corrective actions and ensure corrective actions have been implemented by related units
• Analyze customer satisfaction results
• Ensure timely measurement/survey process implementation
• Receive complaints from stakeholders and coordinate with related Units to solve the complaints
• Conduct reoccurrence complaints analysis, analyze report and monitor follow up the process to end reoccurrence
Quality Assurance System:
• Prepare, control, and coordinate implementation of quality assurance system documents in BINUS @Campus
• Coordinate with related units in BINUS @Campus to fulfill the requirements of ISO 9000 or more update version
• Prepare and Conduct Internal audit activities and management review meeting (schedule, supporting documents and implementation)
• Monitor Internal Audit process implementation
• Coordinate with other Units and Auditor to execute internal audit
• Provide audit finding reports to management in BINUS @Campus to fulfill ISO 9000 requirements
• Design quality system documents and forms (in Bahasa and English)
• Design procedures and forms in standard format
• Conduct Quality objectives measurement process
• Respond, review, upload quality system documents that come from other Units
• Ensure that all findings in Internal audit process has follow up actions
• Ensure that reoccurrence audit findings will decrease in the next period
Management Support Activities:
• In Coordination with Rector’s Office, analyze, synthesize and prepare PI and KPI for all units under BINUS @Campus and support for the finalization of the PIs and KPIs documents.
• In Coordination with Finance Division, analyze, synthesize and prepare annual budget for all units under BINUS @Campusand support for the finalization of the approved documents.
• On behalf of Campus Director, prepare routine reports to the Rector of Binus University and Yayasan Bina Nusantara.
• Provide Report to direct Supervisor
• Monitor the overall documentation process in related area
• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)
• Perform activities related to Quality Management System
• Perform additional tasks as required by Direct SupervisorEducation Requirement:
• Minimum Bachelor Degree
Work Exposure/ Experience:
• Minimum 2 years in Senior Staff level position, or
• Minimum 4 years of working experience
Special Skill:
• Education Operational Management
• Business Process
• ISO
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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