Sr Specialist Software Engineering - ServiceNow Developer

Job Description:

Job Summary:

• We are hiring a ServiceNow Developer with a strong background on the ServiceNow Platform, having experience in various modules of ServiceNow.
• This opportunity will support the transformation of our industry standard Service Assurance systems.
• You will work on new and existing features, enhancements, and defect resolution on one or more of AT&T’s ServiceNow platforms.
• The position requires close collaboration with U.S based Product Management, Business Systems, and Operations teams throughout system development life cycles.
• To be successful in this role you have an active background in implementing ServiceNow Modules.
• When required you will have the capability to engage at a ‘design & code’ level.
• You will have experience in all aspects of the software development lifecycle and are expected to have good teamwork, communication, and problem-solving skills.
• You will need a deep understanding of software methodologies and the ability to balance technical expertise and acumen.
• Ideally you may have had previous experience in a rapid-growth start-up enterprise.
• Alternatively, you have likely worked within an international environment and possess the entrepreneurial mindset to build and successfully contribute to teams of software engineers.

Roles & Responsibilities:

• Design, implement, and trouble-shoot scalable and reusable software systems: 3-tier and cloud-based systems.
• Actively support configuration management of code and software Support detailed documentation of systems and features.
• Act as liaison between external vendors and internal product, business, engineering, and design teams Provide (technical) support to build, motivate, guide, scale, and mentor team members including performance management coaching.
• Actively participate in coding exercises and peer code reviews as part of the development life cycles and change management.
• Actively participate in daily stand-up meetings Experience working in Agile Framework and experience in working/updating stories and getting signoff from the Product owners Skills, Knowledge, and Experience.
• Must have implementation experience for any of the core modules (ITSM, CSM, etc.) of ServiceNow with minimum hands-on experience in development for at least 4 years.
• Knows how to develop administer workflows, Flow, Client scripts, business rules, UI policies, Ui macros, UI pages, Data Policies, UI Actions, email notification & scripts, transform maps, script includes custom app development.
• Technical expertise on portals and widgets.
• Should have Integration experience (bi-Directional REST/SOAP)
• Considerable experience, ideally a minimum of 5+ years in the following: JavaScript, HTML, CSS, GIT, ServiceNow Specific scripting components.

Experience in the following areas would be desirable.

• Database concepts: relational, NoSQL, My SQL and modelling, cloud-based technologies (e.g., Azure, AWS, etc.), container technologies (e.g., Docker, etc.), software methodologies (waterfall, scrum, etc.) and TM Forum Open APIs a plus.  
• Desirable: CSA, CAD, CIS Candidates.

Weekly Hours:

40

Time Type:

Regular

Location:

Bangalore, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.