Digital Sales - Jakarta

Job Descriptions:

• Convert inbound leads into closed deals through effective communication, product consultation, and consistent follow-ups.
• Deliver against revenue targets and all key performance metrics.
• Analyze prospects’ needs and provide tailored solutions to maximize conversion opportunities.
• Deliver a premium customer experience by applying hospitality principles both online and during offline engagements.
• Utilize sales data and customer behavior insights to identify bottlenecks in the conversion process and propose analytical, data-driven solutions.
• Build and maintain long-term client relationships through proactive communication, personalized service, and post-sale follow-up.
• Collaborate with the marketing team to ensure a steady flow of high-quality inbound leads and sales materials aligned with Luxehouze’s brand voice. 
• Provide performance reports based on key metrics, including conversion rates, sales cycles, and market insights.
• Conduct offline engagements (when required), such as private viewings or meetings, to support client purchase decisions. 
• Stay updated on trends and market dynamics in the luxury watch industry to offer relevant and up-to-date consultations.

Requirements:

• 1–3 years of experience in sales or a related role; experience in the luxury watch or luxury retail industry is a strong advantage.
• Proven track record in converting inbound leads into successful sales.
• Strong analytical thinking and problem-solving skills to identify and overcome sales obstacles.
• Background in hospitality or high-end customer service is highly preferred, to ensure premium client experiences both online and offline.
• Familiarity with digital sales tools and platforms (e.g., website chat, email, WhatsApp, social media). 
• Excellent communication skills in English, both verbal and written; additional language skills are a plus
• Self-motivated, goal-oriented, and disciplined in follow-up processes.
• Ability to create and deliver engaging product presentations, both virtually and in person. 
• Quick learner, adaptable, and capable of thriving in a fast-paced luxury sales environment. 
• Energetic, personable, and able to build trust with high-net-worth clients. 
• Good notion in verbal and written English and Bahasa Indonesia 
• Target oriented, high integrity and trustworthy 
• Eager to learn new things, able to work independently or in a team 
• Strong research skills to ensure accuracy and relevance 
• Self-motivated with a proactive approach to tasks.