Assoc, Professional, P2, Core Services : Job Level - Associate

> Quality Assurance Specialists are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation.
> Perform quality assurance on all KYC refresh case files before moving them into final stage of completion.
> Able to escalate appropriately any risks identified during the documentation quality review process.
> Providing support to the QA Lead to identify and summarize review objectives, purpose and scope.
> Partnering with the KYC production team to collect required documents and associated information to meet all regulatory and internal polices.
> Ensuring that the results of the QA reviews are communicated to the appropriate parties, tracked and addressed in a timely manner.
> Act as a subject matter expert on required AML/ KYC documents and process.
> Ensure all role related training is completed in a timely manner and continuing education, as directed.
> Manage and facilitate client due diligence, including coordinating the participation of MS stakeholders who have KYC responsibilities.
> Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues.
> Act as an escalation point for client issues - troubleshoot cases and collaborate on solutions.
> Represent the team at Working Groups and Steering Committee meetings, providing progress updates.
> Share knowledge and experience with team members to ensure a consistently high level of performance.
> For Periodic review roles previous experience working in an AML/KYC role required.
> Strong written and oral communication skills, able to influence internal and external stakeholders, attention to detail.
> Strong analytical, prioritization and organizational skills.
> Strong risk and controls awareness.
> Strong ability to meet quality and performance metrics agreed under QA service level agreements.
> Capacity to think laterally and convey an understanding of the big picture.
> Maintains a sense of urgency and ability to prioritize/multi-task.
> Strong client focus and ability to partner with various internal groups and client coverage.
> Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals.
> Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions.
> Ability to work under pressure and fixed deadline >??For Periodic review roles previous experience working in an AML/KYC role required
>??Strong written and oral communication skills, able to influence internal and external stakeholders, attention to detail
>??Strong analytical, prioritization and organizational skills
>??Strong risk and controls awareness
>??Strong ability to meet quality and performance metrics agreed under QA service level agreements
>??Capacity to think laterally and convey an understanding of the big picture
>??Maintains a sense of urgency and ability to prioritize/multi-task
>??Strong client focus and ability to partner with various internal groups and client coverage
>??Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals.
>??Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions
>??Ability to work under pressure and to fixed deadlines

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

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Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.