Senior Key Account Manager (Relations)

Senior Key Account Manager

Your Responsibilities

• Ongoing contact with clients to build and maintain long-term business relationships
• Negotiating terms of cooperation with service partners
• Preparing and presenting commercial offers and technical solutions tailored to clients’ needs
• Creating offers and commercial documentation (including participation in tender processes)
• Monitoring and compiling statistics on partner attrition and reported issues
• Coordinating internal activities and collaborating with other departments to effectively meet client needs
• Conducting market and competition analysis
• Representing the company at industry events (Trade Shows, Conferences, Congresses)
• Ensuring a positive image of the company and its services

Our Requirements

• Minimum 5 years of experience in key account management (especially with large companies)
• Ability to manage key clients and build long-term, stable relationships that enhance the company’s competitiveness
• Strong negotiation skills – managing client expectations and negotiating terms to increase loyalty and business value
• Excellent interpersonal and communication skills
• Results- and goal-oriented approach
• Effective work planning skills
• High degree of independence in task execution
• Motivation to achieve results and ability to work in a dynamic environment
• Proficiency in English for daily communication (minimum level B2)

Nice To Have

• Experience in a similar position within the financial industry is a strong plus

What We Offer

• A position with a market leader in payments, a brand recognized both in Poland and internationally
• Work in an experienced team on interesting projects that support development and exposure to new technologies and top market solutions
• Challenging and engaging tasks
• Real impact on company growth
• Opportunities to attend industry conferences and training sessions
• Benefits package (including private medical care, MultiSport and Medicover Sport cards, group life insurance, English lessons during work hours)
• Participation in company integration events 😉