Project Analyst

POSITION SUMMARY
Working within a team environment, the Analyst is responsible for executing tasks assigned by the Project Manager. The Analyst executes the tasks assigned to him/her by following established policies and procedures, and with the guidance of the Project Manager/Senior Project Analyst who assists the Analyst with the scheduling and prioritizing of work and who reviews the work, upon completion, for soundness of judgment and overall quality of work, ie, adequacy and accuracy
 
The Analyst is typically assigned routine to moderately complex assignments of short duration, which are either smaller initiatives within a larger strategic project where the scope is well defined, or are operational assignments, which include tasks having to do with the testing, modification or upgrading of existing applications/systems or with the data analysis and reporting or with the monitoring of projects

Assignments typically require the Analyst to function as a Business Systems Analyst in a support role who supports all project activities related to the selection and implementation of information systems and technology.

QUALIFICATIONS
-Bachelors degree in Computer Science, Business Administration or recognized equivalent required
-1 to 3 years' experience, experience in healthcare preferred
-Basic project management knowledge and experience working on projects and/or basic working knowledge of applications/systems that support client groups, in such areas as Health Care, Pharmaceutical, Finance, Human Resources, Telecommunications, etc.
-Demonstrated high level of verbal and written communication skills required for moderate intra organizational contracts re. Normal business, with staff from various disciplines, who possess varying degrees of technical experience
-Understanding of complex technical and operational concepts, principles and practices
- Ability to build consensus by listening and understanding different points of view, proposing acceptable alternatives and influencing people’s opinions
-Experience in facilitation of design sessions; a strong influencer capable of shaping opinions and achieving consensus
-Capable of finding creative alternatives that satisfy the needs of key stakeholders
-A team player, willing to go the extra mile to ensure team and project success

RESPONSIBILITIES:
-Understand and document the existing business processes, using business process design tools such as process flow diagrams.
-Develop expert knowledge of the new system and of the business processes the system supports and of vendor recommended best practices.
-Work with subject matter experts to design new business processes or to modify existing business processes that have a good fit with the new system.
-Analyzes, assesses and documents customer requirements – produces written abstracts.
-Identifies information and data requirements necessary to define solutions
-In cases where new business processes cannot be designed to exactly fit the vendor recommended best practices, document the gaps, create a strategy to bridge the gap, obtain approval for any necessary customizations, and monitor development and testing of the customization.
-Create, maintain and monitor execution of the project documentation, using the frameworks defined in the Project Management Office’s Methodology
-Facilitate design sessions with multi-disciplinary teams.
-Assist with the identification of training needs, and translating them into practical courses and programs.  Assist with training as required.
-Assists in the development of new Policies and Procedures to be used when the new system is implemented; consult with Subject Matter Experts, obtain approval from Project Sponsor.
-Work with the application analyst(s) to configure the application in development, QA and production environments.
-Work with the infrastructure analyst(s) to configure the hardware and to support the deployment for training, testing, and production.
-Develop test scripts and test plans to ensure that the application behaves as per the detailed requirements.  Assist with testing as required.
-Ensure that Patient Safety will never compromised when the new system is implemented; collaborate with Subject Matter Experts, Project Sponsors and the Project Manager in observing this very important guiding principle.
-Support the delivery and production support of the new system, until it commissioned to ongoing support.
-Support the Project Manager in preparing the readiness assessment for go-live.
-Escalate issues and schedule deviations that may jeopardize project success