Services Delivery and Managed Services Pre sales Engineer

Swatx Is Looking For A Services Delivery And Managed Services Pre-Sales Engineer

The Managed Services Pre-Sales Engineer is responsible for providing technical expertise and pre-sales support for managed services solutions in IT Infrastructure, data center, cloud computing, networking, security, data and AI. This role involves collaborating with sales teams, engaging with clients, and delivering tailored solutions to meet business needs.

Key Responsibilities:

Qualifications & Skills:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3+ years of experience in a pre-sales engineering role within managed services or IT solutions.
• Strong technical knowledge of IT Infrastructure, data center, cloud computing, networking, security, data and AI.
• Experience with IT service management (ITSM) frameworks such as ITIL.
• Excellent presentation and communication skills.
• Ability to translate technical concepts into business value for clients.
• Strong problem-solving and analytical skills.
• Ability to work collaboratively with sales, engineering, and service delivery teams.

Requirements

Must have experience in services presales, drafting proposals, SOWs, responding to RFPs,

Must have experience in managed services and managed services delivery

Must have experience in building successful managed services delivery model