Shipping Coordinator

Summary Description

This position is responsible for providing support to the warehouse and transportation team. Keeping loading paperwork organized, providing real time updates to the teams, and driving loading efficiencies will be key for this position.

Essential Duties

Essential duties are interpreted as being descriptive and not restrictive in nature. Other duties may be assigned.

• Performs work in a safe manner; promotes and fosters a safe work environment.
• Checks in all drivers and coordinates where the truck will be loaded.
• Gather all necessary paperwork for the loading team.
• Assigns daily loading work to the warehouse material handlers and optimizes efficiencies through the shipping dock
• Print BOL’s (Bills of Lading) and all necessary paperwork including customs paperwork for export shipments.
• Check previous days shipping logs and advise on any orders that did not ship as planned.
• Send out daily emails giving a snapshot of outbound operations for the current day.
• Sort, scan, and store all previous day’s loading tickets and BOL’s.
• Communicates load information to the warehouse spotter driver to drive loading efficiency.
• Monitor loading time to prevent driver detention.
• Assist with booking LTL (Less than Truckload) shipments and ensure all paperwork has appropriate pro numbers (pro #) assigned.
• Ensuring skid count and paperwork match for all LTL orders before and after carriers pick up.
• Assists with cross functional root cause and action to resolve customer related shipping issues.
• Provides shipping liaison to other departments including, but not limited to Quality, Warehousing, and Production.
• Performs other duties as needed.

Education and/or Experience: High School Diploma or equivalent is required, plus at least three (3) years’ experience in transportation.

Must Have:

• Computer Applications Skills: Strong working knowledge of business computer applications (Microsoft Outlook, Excel, and Word). SAP or similar software experience preferred.
• Organizational Skills: Time management, ability to multitask, attention to detail and organization skills are necessary.
• Interpersonal Skills: Follow directions and get along well with others

Must Be Able To:

• Team Collaboration: Work effectively in a team based environment.
• Communication: Make decisions, exercise judgement, and interface effectively with all levels of staff.
• Self-Regulate: Work independently and to manage multiple projects in a fast paced environment.

Language Skills: Excellent telephone and oral communication skills. Good to excellent spelling, grammar and written communication skills.

Mathematical Skills: Ability to calculate figures by using basic math skills (add, subtract, multiply and divide).

Reasoning Skills: Ability to deal with people in a manner which shows sensitivity, tact, and professionalism. Possess strong customer service skills and the ability to resolve problems in a diplomatic manner

Certification: Must have forklift operator license at time of hire/transfer or be able to obtain certification within 90 days of hire/transfer into job.

Competencies:

Adaptability

Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Adaptability supports our business driver of Driving Efficiency.

Customer Orientation

Placing the appropriate priority on the internal or external customer’s perspective when making decisions and taking action; implementing service practices that meet the customers’ and own organization’s needs. Customer Orientation supports our business driver of Increasing Financial Performance.

Decision Making

Identifying and understanding challenges and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating, and evaluating alternatives, and making timely decisions; taking action that is consistent with facts and optimizes probable consequences. Decision Making supports our business driver of Driving Efficiency. Earning Trust (Establishes Credibility for Earning Trust)

Gaining others’ confidence by acting with integrity, communicating transparently, and following through on commitments; treating others and their ideas with respect and supporting them when faced with challenges. Earning Trust supports our business driver of Building a High-Performance Culture.

Managing Work

Effectively managing one’s time and resources to ensure that work is completed efficiently. Managing Work supports our business drivers of Executing a Competitive Strategy and Driving Efficiency.

Teamwork

Working cooperatively in partnership with others to help a team or work group achieve its goals. Teamwork supports our business driver of Building a High-Performance Culture.

Health & Safety

The ability to autonomously apply and adhere to health and safety protocols, contributing to the creation of a safe and secure work environment. Individuals with this competency are responsible for understanding, implementing, and promoting health and safety practices within their scope of work, ensuring compliance with regulations, and fostering a culture that prioritizes the well-being of all employees.

All employees have the following compliance obligations:

• Remain compliant with the Code of Conduct and Policies which includes the Product Compliance Policy.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and markets demands.
• Responsible for all tasks to achieve compliance goals and demands of Compliance Management System.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, any member of the Leadership Team, or through the confidential whistle blower service.