Key Customer Quality Engineer/关键客户质量专员_DCCB

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the change to improve quality of life all across the globe. Welcome to Bosch!

Job Description

• Key customer claim handling: PS leader for all key customer claim (Accept + Goodwill + Reject)
• On site problem solving at customer side(claim investigation / report to customer etc.)
• General customer management: customer relationship maintenance / regular communication
• Key customer quality improvement planning and coordinate to implement
• Leading internal & external quality project with systematic PS method
• - 关键客户投诉问题处理
• - 客户端问题调研以及现场问题解决
• -客户管理：与客户质量/技术接口人的业务关系管理/例行交流
• -关键客户质量改进计划以及实施
• -带领内外部质量改进项目，系统化使用问题解决工具及方法

Qualifications

-College or university degree in mechanical engineering or related
-Minimum 3 years working experience in production related department
-Familiar with 8D and problem solving method
-Good command of spoken and written English
-Strength in decision making and communication
-Initiative and ability to work proficiently and independently
-工程机械或相关专业大学学历
-至少3年生产相关部门工作经验
-熟悉8D等问题解决方法
-良好的英语听说和写作能力
-决策和沟通能力强
-工作积极主动，专业性和独立性强