Store Supervisor - Abu Dhabi

Purpose & Impact on the organization:

Contribute to store profitability by:

•    Meeting or exceeding sales and KPI targets for a defined area within the store

•    Coordinating team members to provide a leading shopping experience

•    Assuming Store Manager responsibilities in the absence of the Store Manager

Key Responsibilities:
•    Monitor and analyze performance data and make any necessary adjustments to drive commercial success within your assigned store area
•    Allocate resources and organize processes within your assigned area to drive efficiency and productivity in a variety of situations
•    Be a role model for customer service and meeting or exceeding customers’ expectations
•    Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
•    Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
•    Use advanced Category expertise to drive sales and customer loyalty in your assigned area
•    Guide and train all team members within your assigned area on Foundational and Seasonal Brand and product knowledge
•    Coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards in your assigned area
•    Manage merchandise delivery processing on the same day it arrives
•    Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s
•    complete product offer is immediately available and easily accessible to customers on a consistent basis
•    Execute all applicable loss prevention procedures
•    Maintain a safe and productive shopping and working environment
•    Support the recruitment, onboarding and training of store team members
•    Coach and motivate individuals within your assigned area to maximize their performance
•    Share best practices to drive the overall store team performance
•    Complete all applicable training programs and effectively apply the learning on the job
•    Seek coaching and learning opportunities to continually improve your performance
 
 
Knowledge, Skills and Abilities:
•    Strong communication and organisation skills
•    Relationship building
•    Strong leadership qualities
•    Strong knowledge of retail operations
 

• Minimum Qualifications:
• •    Preferably a minimum of 4 year’s experience supervising a Fashion/sport retail team
• •    Fluency in English